RCM Billing Specialist

PainPoint Health•Atlanta, GA

8d•$23 - $27•Remote

About The Position

DxTx Pain & Spine is seeking an RCM Billing Specialist to support revenue cycle operations for independent pain and spine practices. The role processes and follows up on medical claims, manages accounts receivable, resolves insurance denials, and maintains accurate patient accounts. The specialist works with insurance carriers, patients, families, and internal teams to support timely, accurate reimbursement. DxTx Pain & Spine is a physician-aligned partner organization that provides operational, compliance, finance, ASC, and marketing resources while preserving physician autonomy and each practice’s identity. The organization describes its culture as valuing innovation, transparency, growth, and strong physician partnerships. This is a remote, full-time position with a Monday–Friday schedule from 8:00 AM to 5:00 PM, paying $21–$23 per hour.

Requirements

High school diploma or GED.
At least 1 year of office experience; healthcare experience is preferred.
Strong understanding of administrative and recordkeeping processes.
Excellent verbal, written, interpersonal, and customer service skills.
Strong organization and attention to detail.
Ability to work independently in a remote environment.
Knowledge of patient confidentiality, medical terminology, and office ethics.
Proficiency with Microsoft Office or related software.

Nice To Haves

Healthcare billing, revenue cycle management, claims, or insurance experience.
Experience with insurance verification, accounts receivable, EOBs, or denial management.
BLS certification.

Responsibilities

Process medical claims, follow up on outstanding balances, and support collections to maximize receivables.
Review EOBs and reconcile patient accounts to ensure accurate payments, adjustments, and balances.
Manage outstanding accounts receivable across commercial, government, and self-pay accounts.
Research, appeal, and resolve insurance claims and denials.
Verify patient insurance information, eligibility, deductibles, exclusions, and authorization requirements.
Communicate with insurance companies, patients, families, and internal departments about account questions and payment issues.
Accurately enter patient information, charges, payments, and account updates into electronic systems.
Obtain necessary authorization numbers, codes, and payer approvals for services and procedures.
Handle challenging situations professionally and maintain patient confidentiality.
Assist with front-desk calls and scheduling as needed.
Complete required training and perform other duties as assigned.