RBA Business Analyst-Dealer Development

ROSENBAUER MINNESOTA LLC•Wyoming, MN

3d•$80,000 - $92,000•Onsite

About The Position

The Dealer Development Analyst will play a highly visible role within Rosenbauer America, providing insights and recommendations that influence strategic decisions across the dealer network. Analysis, findings, and performance recommendations developed in this role will be routinely presented to senior leadership and shared with the company's Board of Directors.

Requirements

Bachelor’s degree in Business Analytics, Data Science, Finance, or related field.
3+ years of experience in analytics, business intelligence, or sales operations required.
Experience in manufacturing, dealer networks, or field sales required.
Previous experience using reporting packages (Power BI, Tableau, etc.) databases (SQL based ERP System-Sage 500), advanced Excel and programming required.
Able to find, read, and interpret relevant business periodical, professional journals, technical procedures, or governmental regulations.
Able to write reports and business correspondence in a professional manner.
Able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Able to follow written and verbal directions and communicate new information that could affect project trajectories.
Able to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Proficiency with Power BI; advanced Excel skills.
Able to perform intermediate PC functions and Microsoft Office Suite.
Able to deal with problems involving a variety of variables in non-standard situations.
Strong attention to detail.
Able to work professionally with customers/dealerships and internal customers to accomplish common goals.
Able to prioritize work and multitask while adhering to deadlines.
Able to work with minimal supervision in a team environment.
Able to understand and follow all safety policies to promote a safe working environment for all.
Strong communication skills for technical and non-technical audiences.
Entrepreneurial mindset and ability to build processes from scratch

Nice To Haves

5+ years of experience in analytics, business intelligence, or sales operations preferred.

Responsibilities

Monitor and evaluate dealer sales, service, and operational performance across the dealer network by reviewing key performance indicators, dashboards, and scorecards.
Analyze trends in sales growth, market share, service revenue, profitability, and overall business performance to identify both opportunities and areas requiring improvement.
Identify high-performing and underperforming dealers through detailed performance assessments and root cause analysis.
Develop actionable recommendations, support dealer improvement initiatives, and collaborate with Regional Sales Managers to enhance dealer capabilities, performance, and long-term business success.
Assess dealer network coverage and market penetration to identify gaps, expansion opportunities, and strategic growth initiatives.
Support the evaluation of new dealer candidates, dealership acquisitions, territory adjustments, and network optimization efforts to strengthen market presence and customer support capabilities.
Monitor dealer action plans, improvement strategies, and development objectives to ensure progress toward organizational goals.
Track results against established performance targets and provide ongoing follow-up to support successful execution of agreed-upon initiatives.
Analyze warranty claims, customer service metrics, operational effectiveness, and other performance indicators to identify risks, improve customer satisfaction, and enhance dealer operational efficiency.
Recommend process improvements that drive stronger dealer performance and customer support outcomes.
Gather, validate, and analyze data from multiple internal systems and business stakeholders to ensure accuracy and consistency.
Develop reports, dashboards, scorecards, and data visualizations that provide meaningful insights into dealer performance and business trends.
Prepare executive summaries, leadership reports, and professional presentations that clearly communicate key performance trends, business risks, opportunities, and strategic recommendations.
Support leadership meetings and Board of Directors reviews with accurate, data-driven analyses and presentation materials.
Conduct market research, competitive analysis, and strategic evaluations that support organizational growth initiatives.
Develop business cases, return-on-investment analyses, and financial justifications for dealer development programs, investments, and incentive initiatives.
Partner with Sales, Service, Operations, and Leadership teams to support business objectives, strategic initiatives, and dealer network performance.
Participate in cross-functional meetings to align priorities, share insights, and coordinate actions that support company growth and operational excellence.
Monitor dealer incentive and rebate programs to ensure proper execution, performance tracking, and alignment with business objectives.
Evaluate program effectiveness and support the development of business cases that maximize dealer engagement and organizational return on investment.
Identify and evaluate risks impacting dealer performance, customer satisfaction, market expansion, and overall business growth.
Maintain dealer profiles, performance records, and strategic planning documentation while supporting dealer network growth, optimization, and long-term strategic planning initiatives.
Present findings, insights, and recommendations to organizational leadership in a clear and concise manner.
Deliver data-driven conclusions and strategic guidance that support informed decision-making and continuous improvement across the dealer network.
Perform additional duties and responsibilities as required to support departmental objectives and organizational needs.
Maintain flexibility and adaptability to address changing priorities and business requirements.
Assist in evaluating potential dealer additions, expansions, acquisitions, or territory changes.