Rates Supervisor

North Bay Regional Center•Napa, CA

13h•$90,636 - $99,972•Hybrid

About The Position

Under the direction of the Director of Community Services, this position is responsible for managing the implementation and ongoing rate reform process approved by the California Legislature and directed by the Department of Developmental Services (DDS). The Rates Supervisor will work closely to collaborate with other departments to resolve vendor rate issues, streamline the rate process, and provide a review of the overall accuracy of rate reform implementation, management, and ongoing rate changes. The individual will also ensure rate activities are effectively implemented in a manner consistent with client needs, laws, regulations, and North Bay Regional Center policies and procedures; tracks, drafts, and coordinates all vendor contract; monitors, organizes and supervises vendor files accuracy to ensure compliance with all audits; lead Community Services staff for all audits. This position will be responsible for the supervision of the Rate Specialist, Rate Coordinator, and a department Client Services Assistant.

Requirements

A bachelor's degree is required and supervisory experience preferred.
Relevant fields include, but are not limited to, public administration, finance, and business administration.
Must have at least 5 (five) years’ relevant regional center experience.
Knowledge of regional center rate structures, rate reform, and regional center operations;
Knowledge of general rate structures such as Medi-Cal Schedule of Maximum allowances, Usual and Customary, etc.
Understand service codes, CPT, HCPC and their relation to rates
Ability to effectively: Read, interpret, apply and train others to understand a variety of complex legal requirements and policy standards;
Ability to effectively: Plan, schedule and supervise the work of others, and to accurately evaluate their performance;
Ability to effectively: Formulate the establishment of objectives designed to effectively achieve stated goals;
Ability to effectively: Prepare (or supervise the preparation of) statistical and narrative reports;
Ability to effectively: Establish and maintain effective working relationships with staff, clients, community representatives, vendors, and other stakeholders;
Possession of narrative writing skills.
Strong use of the English language, including spelling, grammar, punctuation, and vocabulary.
Methods and techniques of research, analysis, report preparation, and presentation.
Principles and practices of public sector budgeting and finance.
Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
Ability to provide personal automobile transportation, or access to another form of reliable transportation, during and after working hours.
Must be able to independently regularly travel to all NBRC offices within NBRC’s catchment area to provide employee training as well as support and oversight to assigned staff member(s).
Must be able to occasionally travel to attend meetings outside of NBRC’s catchment area, including occasional overnight travel to attend statewide meetings.
If operating own vehicle, provide minimum automobile liability insurance as required by California Law.
Flexibility in work hours is required to meet the needs of the regional center constituency.
All employment at NBRC requires face-to-face, in-person interactions with NBRC clients, family members, community, and co-workers.
Candidates for employment must live within commute distance to their preferred NBRC office, as well as the geographical location of their assigned clients.

Nice To Haves

Bilingual Spanish/English skills are preferred.
supervisory experience preferred.

Responsibilities

Oversees all rate functions for NBRC while simultaneously maintaining overall project management responsibilities, assigns projects to the responsible employees; approves rates to be entered into NBRC’s Uniform Fiscal System (UFS) focusing on accuracy, timeliness, and regulation compliance.
Oversight of NBRC’s courtesy vendorization process; NBRC and vendor compliance with vendor financial audits; compliance with regional center regulations and directives from DDS; meets with vendors to problem-solve rate issues.
Works in close collaboration with the fiscal department to problem-solve rate or billing issues.
Provides overall supervision to assigned employees, including preparation of, and delivery, formal and informal performance evaluations in collaboration with the Director of Community Services.
Accurate and timely rates are reviewed and updated in the UFS system
Ensure proper coding, including subcodes, general ledger codes, and program codes related to State Claim and state reporting
Proficient with Excel software and databases.
Oversight of all DDS Workforce initiatives and payments
Responsible for the courtesy vendorization process, both going out of, and into, NBRC.
Manage and review schedule of rate changes
Evaluate the accuracy of vendor service code rate changes as directed by DDS.
Coordinate with NBRC departments to determine what vendors and/or subcodes are no longer needed.
Assist in developing correspondence directed to vendors, DDS and NBRC staff regarding rate changes.
Ensure compliance of NBRC’s Biennial Review process for each vendor
Ensure vendor files are maintained with accuracy and in accordance with regulations
Maintain compliance with vendor CPA and financial audits
Responsible for preparation and vendor file review for DDS biennial audits
Oversight of vendor Electronic Visit Verification compliance
Interact tactfully and effectively with those contacted in the course of work.
Conduct periodic training for vendors and NBRC staff.
Coordinate, track and communicate with vendors regarding overpayments
Effectively manage assigned staff members.
Actively participate in all management meetings, supervisor meetings, supervisor trainings, etc.
Attend all meetings with punctuality.
Maintain current workload with accurate and complete documentation.
Interact tactfully and effectively with those contacted in the course of work.
Read, interpret and follow complex policies, procedures, laws, and regulations.
Communicate effectively in person, on the telephone and in writing.
Organize, prioritize and coordinate work activities.
Perform work under stressful conditions, as required.
Use initiative and sound, independent judgment within established guidelines.
Train, supervise, evaluate and motivate personnel by cultivating a sound organizational climate.
Make decisions with a minimum of direction.
Analyze and find effective solutions to problems.
Notify supervisor of schedule changes, i.e., use of accrued time-off benefits.
Adhere to a reliable work schedule, i.e., punctuality in reporting to work and in using consistent sign-out methods.
Accurate and timely recording on time sheet and mileage forms.
Represent the agency's philosophy, policies, and standards in a professional manner in the community and in the office.
Maintain a high level of personal and professional conduct.
Other duties as assigned.

Benefits

CalPERS Retirement Plan
CalPERS Medical Insurance Plans, with generous employer contributions
Dental Insurance, with zero cost for employee only coverage
Vision Insurance, with $5/month employee cost share for employee only coverage
Flexible Spending Accounts for Medical and Dependent Care
100% Employer Paid Life Insurance
Generous vacation and sick accrual policies
Employee Referral Reward Program
16 Paid Agency Holidays/year
CalPERS 457 Supplemental Retirement Plan
Bi-lingual language differential: For those speaking, reading and writing other than English – $225 per month
Bi-lingual language differential: For those speaking a language other than English – $150 per month
Bi-lingual language differential: For those using American Sign language – $200 per month