Ranger

Marriott•Phoenix, AZ

About The Position

The Ranger monitors golfers’ pace of play and position on the course, communicates important issues to a manager or supervisor, and stays in contact with the golf shop to support efficient course operations and guest satisfaction. The role maintains the flow of course traffic using a golf cart, checks receipts, starts play, distributes scorecards and pencils, removes debris, and escorts non-registered individuals off the course. Rangers also help start special events, guide groups to their holes, set up tournament sponsor signs, answer questions about the course and its rules, conditions, amenities, chemicals, and cart policies, and direct golfers to golf-related areas. The employee follows company policies and procedures, reports accidents, injuries, and unsafe conditions, maintains a clean and professional appearance, and protects company assets. The role involves welcoming guests, addressing service needs, assisting people with disabilities, communicating professionally with guests and colleagues, and working collaboratively toward shared goals. Other reasonable duties may be assigned by supervisors. The position requires moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance. Marriott International describes itself as an equal opportunity employer that values associates’ backgrounds and is committed to non-discrimination on protected bases. The posting also describes Marriott Hotels’ hospitality commitments and JW Marriott’s associate-focused culture, training and development opportunities, recognition, camaraderie, and emphasis on holistic well-being.

Requirements

High school diploma or G.E.D. equivalent is listed as a preferred qualification.
No related work experience is required.
No supervisory experience is required.
No license or certification is required.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Observe and monitor golfers’ pace of play and position on the course.
Notify a manager or supervisor of important issues as necessary.
Maintain communication with the golf shop to support efficient course operations and guest satisfaction.
Maintain the flow of traffic on the golf course by driving around in a golf cart.
Check golfer receipts and start play.
Distribute scorecards and pencils to golfers.
Escort non-registered individuals off the course.
Assist with starting special events and lead groups to their respective holes.
Remove debris from the golf course grounds.
Answer golfers’ questions about rules, course length, amenities, conditions, chemicals used on the course, and cart rules.
Set up sponsor signs on the golf course before tournaments.
Provide directions to golf-related areas.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions; maintain a clean and professional uniform and appearance; and protect company assets.
Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Communicate clearly and professionally, exchange information with other employees using electronic devices, and maintain positive working relationships while supporting team goals.
Perform other reasonable job duties as requested by supervisors.