TR Troubleshooter PEU RAN Performance

Ericsson•Ottawa, ON

18d•Onsite

About The Position

We are looking for a RAN Performance Engineer – Baseband Software (5G) to join the PEU RAN Performance organization in Ottawa. Our team is responsible for systemizing, designing, implementing, and integrating software features that control the air interface in the 5G Radio Access Network (RAN). Within the Design organization, we are strengthening our capability to analyze and troubleshoot complex issues at RAN level, with a particular focus on Baseband software. You will become part of an expert group that looks at problems end‑to‑end – from radio conditions and configurations to feature combinations and customer use cases – to secure world‑class network performance. The greatest satisfaction in this role comes from seeing our customers succeed and knowing that your work directly improves the performance and stability of their live networks.

Requirements

Strong troubleshooting skills – comfortable debugging complex technical issues end‑to‑end
Solid knowledge of RAN aspects of 5G/NR and/or LTE (architecture, protocols, scheduling, radio performance)
System, design or test experience from 5G and/or LTE (e.g., feature development, performance verification, or integration)
Practical experience with Baseband software (architecture or programming), and ability to read and reason about SW behavior
Ability to use or quickly adapt to troubleshooting and analysis tools (e.g., log/trace tools, KPI dashboards, radio performance tools)
Good communication skills in English, with the ability to explain complex findings to different stakeholders

Responsibilities

Analyze and troubleshoot Baseband software issues at RAN level, using logs, traces, KPIs, and radio performance data
Take a holistic view of problems, considering radio conditions, network configuration, and feature combinations
Work closely with system designers and developers to identify root causes and define robust fixes or design improvements
Contribute to systemization and design of new and existing 5G/NR and LTE features from a performance and robustness perspective
Drive or support automation and data analytics to improve how we detect, analyze, and prevent issues
Collaborate with customer teams to reproduce and resolve network problems, sometimes under time pressure and high visibility
Document findings and share best practices, methods, and tools across the organization

Benefits

Competitive package
Opportunity for an annual bonus
Choice of 3 medical and dental plan options
Core level health coverage paid for fully by Ericsson
Ericsson’s Group Retirement & Savings Program offers an automatic 2% company contribution into the Pension Plan
Ericsson also offers a 50% match of employee’s contribution into the Registered Retirement Savings Plan, up to 8% of the employee’s contribution (maximum of 4% match), leading to a total company contribution potential of 6%
Basic life insurance at two-times annual base pay at no cost
Basic accidental death and dismemberment coverage at two-times annual base pay at no cost
Short-term disability coverage
Option to participate in Ericsson’s Stock Purchase Plan
Minimum of 18 days of accrued vacation for new employees
At least 3 personal days
Minimum 10 holidays
1 volunteer day
Sick days
Up to 10 weeks of paid maternity leave at 100% of pay
6 weeks of parental or adoption leave at 100% of pay
Financial wellness programs
Educational assistance
Matching gifts
Wellness account
Recognition programs