Intercon Ramp Operations Manager (L3, 3rd Shift)

DHL Network Operations (USA), Inc.•Erlanger, KY

3d•Onsite

About The Position

DHL Express is looking for an engaging and passionate leader to join our team as a Ramp Operations Manager at our CVG Hub in Erlanger, KY. A Ramp Operations Manager is responsible for establishing and executing the policies and procedures necessary to manage the physical manipulation of cargo within, into, and out of the hub and should be dedicated to getting the best out of the team through motivating, coaching and developing skills at all professional levels and should understand the importance of great service quality through attention to detail, a “can do” attitude, speed, and safety.

Requirements

Minimum 2 years of supervisory/managerial experience required
Extensive knowledge and management experience with aircraft ground operations
Advanced Level Skills in MS Word and Excel
Strong communication (oral and written) skills
Able to develop and promote personnel

Nice To Haves

Minimum 5 year's experience in logistics, transportation, warehouse or industry related field preferred
BS/BA (preferred)

Responsibilities

Manages and coordinates Hub/Gateway ramp operational activities to ensure the safe, timely and cost effective processing of aircraft ground operations.
Implements and directs quality control program for all ramp operational areas.
Establishes, monitors, and revises policies, procedures, and service standards for hub, gateway or terminal warehouse Hub/Gateway operations.
Directs and ensures compliance with established DHL corporate, hub, gateway or terminal warehouse Hub/Gateway, and airline policies, procedures and standards in accordance with government regulations.
Establishes and maintains a record keeping system for all hub, gateway or terminal warehouse Hub/Gateway operations regarding volume, damages, safety incidents, productivity, etc.
Communicates with some or all of the following: systems operations control, flight control, fleet aircraft maintenance, maintenance control, facilities maintenance, sort, ramp, airport police, air traffic control, fire and rescue, and US customs, and agriculture to ensure efficient and safe operation of the hub, gateway or terminal warehouse Hub/Gateway.
Oversees the loading and unloading of ULDs and bulk cargo to/from network aircraft.
Supervises the identification and segregation of non-conforming and dangerous goods cargo and informs the applicable department according to proper processes and procedures.
Manages 2-5 subordinates; responsible for hiring, coaching, training, and developing staff.