The Ramp Lead Agent leads and participates in the safe movement of cargo and baggage on and off aircraft and transports it between aircraft, the outbound bag room, airport terminals, air cargo facilities, and other aircraft. The role is responsible for the safe receipt and dispatch of assigned flights, including load integrity and safety compliance. The agent assists Ramp Agents in their assigned areas, ensuring they perform their duties professionally, safely, efficiently, and in accordance with Company and Carrier standards. The position also trains employees on the job and/or in airline-specific training, or assigns them to work with experienced agents. Attendance at mandatory training required by the Company and Airlines is required. Other duties may be assigned. Work is performed primarily outdoors, in all weather conditions, and can involve confined areas and heights up to 40 feet. The role requires frequent bending, stretching, pushing, pulling, stacking, and kneeling, as well as continuously lifting and moving cargo and baggage weighing up to 70 pounds. Ramp Lead Agents operate motorized equipment and read, interpret, and complete aircraft weight and balance load sheets, hazardous-material identification labels, aircraft loading manifests, and baggage and cargo routing tags. Employees must take reasonable care of their own and others’ health, safety, and wellbeing in accordance with workplace rules, procedures, and training. The company states that it is committed to providing a safe working environment and prohibits misuse of alcohol and drugs, enforcing its Substance Misuse Policy through regular testing.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED