Rail Coordinator

the Client•Houston, TX

2d•Onsite

About The Position

This role requires working on a collaborative team with strong communication skills, attention to detail, and the ability to interface with external rail vendors as well as internal stakeholders to identify and respond to rail trends, fleet metrics, and future operational requirements. The scope of accountability for the Rail team includes all bulk liquids (Crude Oil and other renewable/non-hydrocarbon feedstocks, Refined Products, Specialty Products, NGLs/LPGs, etc.).

Requirements

Strong knowledge of rail systems and how the process works of getting freight from point A to point B and C.
Ability to troubleshoot delayed or jeopardized rail cars by researching past status updates, calling the railroad, and researching billing.
Proficiency in billing rail cars and maintaining a status log on rail cars to track issues, delays, and remediation actions.
Ability to download and import data into Excel, and use and create pivot tables.
Knowledge of Rail Station identifiers and Rail Codes (e.g., distinguishing between co-located facilities by their unique rail station identifier).
Strong communication skills and attention to detail.
Customer service mentality and demonstrated initiative and problem-solving ability.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

SAP experience helpful.

Responsibilities

Perform daily tracking and tracing of rail fleet equipment, maintaining and documenting data in rail tracking system (Transmetrics TMS) and railroad systems.
Ensure shipment information is populated within Transmetrics TMS and cars are allocated appropriately.
Daily proactive communication with railroads to resolve all types of service issues including First Mile and Last Mile local service.
Generate bills of lading, diversions, and/or reships as needed.
Assist with managing EDI billing issues as they arise.
Assist Rail Operations to manage, investigate, and resolve data discrepancies within Transmetrics TMS and adding comments to jeopardized in-transit shipments.
Coordinate with Rail Coordinators in managing rail fleet at storage facilities.
Develop and manage rail reports for managing rail pipeline and regulatory testing and working with railroads on systemic resolution.
Assist Rail Coordinator with supply management of empty and loaded railcars to/from all locations.
Perform analysis and query of rail movement data to build metrics, identify operational cost drivers, trends, and drive optimization improvements.