Radiology Tech Assistant

WVU Medicine
•Onsite

About The Position

Provides support for the delivery of medical imaging procedures and assists with technical and patient-care duties to help deliver radiology services effectively and efficiently. Works under the direct and indirect supervision of a registered professional technologist. This is an as-needed position supporting various Radiology departments. The role includes welcoming and assisting patients, supporting routine imaging procedures, preparing patients for examinations, coordinating department workflow, transporting patients, and helping maintain a clean and safe environment. The position requires direct patient care as needed and collaboration with technologists, support staff, nursing staff, residents, and medical staff.

Requirements

  • High school diploma or equivalent.
  • Obtain Basic Life Support certification within 30 days of hire.
  • Competency in the use of safe patient handling equipment, as established by the department.
  • Ability to interact positively with patients, families, and members of the health care team.
  • Ability to prioritize and handle a variety of situations simultaneously.
  • Ability to multitask in a busy setting.
  • Knowledge of radiology information systems.

Nice To Haves

  • One year of experience in a clinical setting.

Responsibilities

  • Greet patients arriving at the Radiology department and facilitate their department experience.
  • Answer phone calls promptly and courteously, identifying oneself and the unit.
  • Review written orders for completeness and notify ordering physicians of inaccuracies.
  • Support Radiologic Technologists in planning and performing routine imaging procedures according to department standards.
  • Prepare patients for basic examinations and diagnostic procedures according to department procedures.
  • Notify appropriate personnel when patients arrive for appointments.
  • Assess patient comfort needs and provide appropriate support.
  • Provide direct patient care as needed to facilitate routine imaging services.
  • Safely assist with patient handling and transport according to WVUH’s patient handling policy.
  • Escort patients to and from procedure rooms and assist with their arrival and departure from the department.
  • Maintain a clean and safe environment according to department procedures to help prevent or control infection and promote safety.
  • Promote teamwork and positive interactions with technical, support, nursing, resident, and medical staff.
  • Immediately report patient concerns or changes in condition to a registered technologist, nurse, or physician.
  • Assist with routine unit operations as directed to support effective communication and unit functioning.
  • Coordinate outpatient and inpatient workflow by communicating with the department, patient floors, the ED, and the OR.
  • Assist patients with gowning and basic physical care to promote comfort.
  • Participate in problem solving, crisis management, and systems implementation to support efficient, high-quality, cost-effective patient care.
  • Facilitate transportation of inpatients and ED patients to and from the imaging department.
  • Transport patients back to the ED after imaging procedures.
  • Complete annual education related to specialty accreditation when required by facility accreditation standards.
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