Radiology Support Technician

Lehigh Valley Health Network•Dickson City, PA

3d•Onsite

About The Position

Performs a variety of support functions to facilitate radiology services while following radiation safety guidelines. Provides patient care and customer service to promote patient satisfaction, supports patients and the care delivery team according to patient needs, communicates effectively, and supports imaging and hospital goals. The role includes patient-related support, clerical and registration tasks, patient transportation, and maintaining supplies and a clean, orderly work area.

Requirements

High school diploma or GED.
Must be 18 years or older.
Less than one year in a customer service role.
Compassionate, positive, and upbeat disposition when interacting with patients and colleagues.
Ability to multitask.
Basic computer and typing skills.
Ability to organize and prioritize assignments in the delivery of patient care.
Knowledge of medical terminology.
Ability to follow directions and provide accurate reports.
American Heart Association Basic Life Support certification for Pennsylvania, to be obtained within 30 days.
Successful completion of orientation.
Ability to lift and carry 40–50 pounds; push/pull patients on beds or stretchers (requires 29 pounds of push force) and assist with lateral transfers of up to 50 pounds of a patient's weight.
Frequent to continuous standing and walking; patient transporters may walk 8–10 miles per shift. Patient care providers may need to kneel, bend, squat, and perform CPR.

Responsibilities

Confirm physician orders are complete, including the signature, ordered study, and reason for the test (diagnosis/CPT codes), and obtain missing information before treatment.
Provide care and related support to patients using a patient- and family-centered approach and established policies and procedures.
Observe patients and communicate findings, changes, or problems to an RN or technologist.
Communicate effectively with patients, significant others, visitors, staff, and professional colleagues using appropriate verbal and non-verbal styles.
Participate in the orientation of new staff as assigned.
Maintain accurate database information and perform clerical and computer functions that support patient care.
Perform patient registrations as required.
Support safe and efficient patient movement and transportation within, to, and from departments.
Check supply and equipment levels to meet patient care and department needs.
Maintain cleanliness, sanitation, and orderliness in the immediate work area.