Radiology Support Technician

Schuylkill•Dickson City, PA

1d•Onsite

About The Position

Performs support functions that facilitate radiology services while following radiation safety guidelines. Provides patient care and customer service to promote patient satisfaction, supports patient and family needs as part of the care delivery team, communicates effectively, and contributes to imaging and hospital goals. The position is onsite at Lehigh Valley Hospital–Dickson City. Work is per diem with variable hours and shifts. The role supports radiology patients and department operations through order verification, patient assistance and observation, registration and clerical tasks, patient transportation, and maintenance of supplies and work-area cleanliness.

Requirements

High school diploma or GED.
Must be 18 years or older.
Less than one year in a customer service role.
Ability to display a compassionate, positive, and upbeat disposition when interacting with patients and colleagues.
Ability to multitask.
Basic computer and typing skills.
Ability to organize and prioritize assignments in the delivery of patient care.
Knowledge of medical terminology.
Ability to follow directions and provide accurate reports.
American Heart Association Basic Life Support; Pennsylvania state requirement must be met within 30 days.
Successful completion of orientation.
Ability to lift and carry 40–50 pounds, including pushing/pulling patients on a bed or stretcher and performing lateral transfers.
Frequent to continuous standing and walking; patient transporters may walk 8–10 miles per shift.
Patient-care providers may need to kneel, bend, squat, and perform CPR.

Responsibilities

Confirm physician orders are complete, including the signature, ordered study, reason for the test, and diagnosis/CPT codes; obtain missing information before treatment.
Provide patient care and related activities using a patient- and family-centered approach and in accordance with established policies and procedures.
Observe patients and communicate findings, changes, or problems to the RN or technologist.
Communicate appropriately with patients, significant others, visitors, staff, and professional colleagues using verbal and non-verbal communication.
Participate in orienting new staff, as assigned.
Maintain accurate database information and perform clerical and computer functions that support patient care.
Perform registrations as required.
Ensure safe and efficient patient movement and transportation within, to, and from departments.
Confirm that supplies and equipment are available to meet patient care or department requirements.
Maintain cleanliness, sanitation, and orderliness of the immediate work area.