Radiology Scheduler - AHN Canonsburg Hospital - Full Time

Highmark Health • Canonsburg, PA

1d

About The Position

Under supervision, the Radiology Scheduler schedules outpatient procedures and communicates schedules with patients, physician offices, and the department involved. The role handles exam scheduling, registration details, patient preparation information, and related communications and documentation in accordance with established procedures.

The position is expected to follow department telephone scripts and comply with company standards for ethical conduct, privacy, and information security. Employees may have access to protected health information, cardholder data, or other confidential customer information and must safeguard it in accordance with HIPAA, company privacy and security policies, and applicable laws.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, computers, office equipment, and machines.
• Typing speed of 45 words per minute.
• Strong interpersonal, telephone, and communication skills.

Nice To Haves

• Business or vocational school diploma with training in medical terminology coding and hospital billing.
• Associate's degree.
• Medical secretary training.
• Registration experience in a diagnostic testing area or hospital setting.

Responsibilities

• Schedule outpatient exams and complete required forms and logs according to established procedures.
• Enter demographic and insurance information into the appropriate computer programs.
• Sequence multiple exams for a patient appropriately to prevent unnecessary testing delays.
• Provide patients with accurate information about special preparation for procedures or exams.
• Maintain timely, professional communication and documentation concerning scheduling, forms, supporting documentation, and other materials with physician offices, patients, and imaging professionals.
• Follow department telephone scripts when contacting and interacting with patients about scheduling, canceling, or rescheduling appointments, authorizations, and payments.
• Protect confidential information and comply with HIPAA, company privacy and information security policies, the Code of Business Conduct, and applicable laws and training requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED