Radiology Registrar (Per Diem) Jefferson Health Center City

Jefferson Health Plans • Philadelphia, PA

2d • Onsite

About The Position

The Radiology Registrar handles interactions with patients, families, and physicians across multiple communication channels in a centralized contact center. The role schedules, registers, and financially clears imaging appointments while providing service focused on efficient access to care, resolving questions and concerns with an emphasis on first-call resolution, and following departmental protocols to support patient safety and accurate data entry.

This is a per diem position providing coverage as needed. The typical shift is 8 a.m. to 5 p.m. The primary location is Center City, with work potentially assigned to the Gibbon Building, Honickman Center, JHN, the first floor or basement of COB, or 10 Main.

Requirements

• Proficient in the use of computers.
• Type 35 words per minute.
• Knowledge of medical terminology used by insurance and managed care health plans.
• Knowledge of imaging procedures.

Nice To Haves

• High school diploma or GED.
• One year of previous related experience.
• Bilingual skills.
• Basic Life Support (BLS) certification from the American Heart Association.

Responsibilities

• Interact with co-workers, visitors, and other staff consistent with Jefferson’s values.
• Schedule patient appointments, verify scripts, pre-screen patients, and register them for imaging visits in accordance with clinical and insurance requirements.
• Assist imaging technologists in preparing patients for procedures.
• Use the electronic medical record (EMR) to schedule and register patients, confirm appointments, verify demographic information, check medical necessity, answer inquiries, and resolve user issues according to protocols and policies.
• Coordinate referrals and insurance requirements by obtaining or confirming patient information to help ensure patients receive maximum benefits; follow applicable regulatory requirements and local payor coverage determinations.
• Use software to answer, coordinate, track, and monitor interactions across multiple communication channels.
• Instruct patients about preparations and pre-screen them for radiologic examinations using the posted guide sheet.
• Alert appropriate personnel when each patient arrives and wait for acknowledgment that the message has been received.
• Maintain individual and team qualitative and quantitative performance targets.

Benefits

• The posting states that this per diem position is not benefit eligible.
• The employer’s general benefits information describes medical (including prescription) insurance, supplemental insurance, dental insurance, vision insurance, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, voluntary benefits, and access to group insurance rates and discounts for eligible colleagues.
• Tuition discounts at Thomas Jefferson University are available after one year of full-time service or two years of part-time service.
• The posting states that all colleagues, including per diem colleagues, have access to medical (including prescription) insurance.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed