Radiology Patient Flow Associate - Part Time - Garden City

NYU Langone Health • Garden City, KS

21h • Onsite

About The Position

NYU Langone Hospital—Long Island is seeking a part-time Radiology Patient Flow Associate to coordinate and expedite patient movement in the Department of Radiology. The role serves as a resource for communicating escalation, prioritization, and delays in imaging, and supports efficient patient flow within the imaging section.

Requirements

• Associate degree and at least two years of experience, or a bachelor's degree; an equivalent combination of education and experience is accepted.
• Proficiency using a personal computer, including Microsoft Office.
• Effective oral and written communication and interpersonal skills.
• Ability to communicate effectively with all levels of the organization.

Responsibilities

• Perform all other duties as assigned.
• Establish rapport and communicate with patients and their families, radiology staff, and patient transport to identify patient care requirements.
• Provide explanations of treatment delays related to radiology studies and clinical care to gain patient cooperation and reduce anxiety.
• Use EPIC to track patients and their care and prioritize patient movement.
• Collaborate with doctors, nurses, and radiology technologists to help prepare patients for examinations.
• Prepare patients for imaging exams in accordance with departmental protocols.
• Liaise with radiologic technologists, nursing, and other clinical staff to ensure proper documentation and appropriate exams for patients.
• Resolve patient-related grievances in collaboration with patient relations representatives.
• Facilitate storage of patient valuables in designated secured lockers and document their location in the electronic medical record.
• Participate in performance improvement and continuous quality improvement activities.
• Attend nursing shift huddles, regular staff meetings, and in-services.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree