Radiology Patient Flow Associate - Part Time - Garden City

NYU Langone Health • Village of Garden City, NY

18h • $24 - $27

About The Position

NYU Langone Hospital—Long Island is hiring a part-time Radiology Patient Flow Associate in Garden City. The role coordinates and expedites patient movement in the Department of Radiology and serves as a resource for communicating imaging escalations, priorities, and delays. The associate helps ensure efficient patient flow within the imaging section by working with patients and families, radiology staff, transport, and other clinical teams.

Requirements

• Associate degree with at least two years of experience, or a bachelor's degree; an equivalent combination of education and experience is accepted.
• Proficiency using a personal computer, including Microsoft Office.
• Effective oral, written, communication, and interpersonal skills.
• Ability to communicate effectively with all levels of the organization.

Responsibilities

• Perform other duties as assigned.
• Establish rapport and communicate with patients and families, radiology staff, and patient transport to identify patient care requirements.
• Explain delays related to radiology studies and clinical care to gain patient cooperation and reduce anxiety.
• Use EPIC to track patients and their care and prioritize patient movement.
• Collaborate with doctors, nurses, and radiology technologists to prepare patients for examinations.
• Prepare patients for imaging exams according to departmental protocols.
• Liaise with radiologic technologists, nursing, and other clinical staff to ensure appropriate exams and proper documentation.
• Resolve patient-related grievances in collaboration with patient relations representatives.
• Facilitate storage of patient valuables in designated secured lockers and document their location in the electronic medical record.
• Participate in performance-improvement and continuous-quality-improvement activities.
• Attend nursing shift huddles, regular staff meetings, and in-services.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Job Type: Part-time
• Education Level: Associate degree