Part Time Radiology Patient Flow Associate - Outpatient Radiology - Garden City
About The Position
NYU Langone Hospital—Long Island is seeking a part-time Radiology Patient Flow Associate for Outpatient Radiology in Garden City. The role coordinates and expedites patient movement in the Department of Radiology and serves as a resource for communicating escalations, priorities, and imaging delays. The associate helps ensure efficient patient flow within the imaging section, supports patient preparation and communication, and coordinates with radiology and other clinical staff. The position requires an associate degree and at least two years of experience, or a bachelor's degree; an equivalent combination of education and experience is accepted. Candidates must be proficient with personal computers and Microsoft Office and have effective oral, written, communication, and interpersonal skills, including the ability to communicate with all levels of the organization.
Requirements
- Associate degree and at least two years of experience, or a bachelor's degree; an equivalent combination of education and experience is accepted.
- Proficiency using a personal computer, including Microsoft Office.
- Effective oral and written communication skills.
- Effective interpersonal skills.
- Ability to communicate effectively with all levels of the organization.
Responsibilities
- Perform other duties as assigned.
- Identify patient care requirements by communicating with patients and their families, radiology staff, and patient transport.
- Explain delays related to radiology studies and clinical care to gain patient cooperation and reduce anxiety.
- Use EPIC to track patients and their care and prioritize patient movement.
- Collaborate with doctors, nurses, and radiology technologists to help prepare patients for examinations.
- Prepare patients for imaging exams according to departmental protocols.
- Liaise with radiologic technologists, nursing, and other clinical staff to ensure proper documentation and appropriate exams.
- Resolve patient-related grievances in coordination with patient relations representatives.
- Arrange for patient valuables to be stored in designated secured lockers and document their location in the electronic medical record.
- Participate in performance improvement and continuous quality improvement activities.
- Attend nursing shift huddles, regular staff meetings, and in-services.
Benefits
- Comprehensive benefits and wellness package.
- Financial security benefits.
- Generous time-off program.
- Employee resource groups for peer support.
- Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
