Radiology Operations Specialist I Hybrid

University Hospitals • Cleveland, OH

36d • Hybrid

About The Position

This position is responsible for performing duties in the Radiology Operations including support of the Radiology PACS supported systems. The schedule is 2pm to 10:30pm with rotating weekends and on-call responsibilities. The role involves supporting radiologists, technologists, and other physicians requiring radiology assistance, while maintaining patient confidentiality and ensuring accurate and efficient image management. This position contributes to the effective operation of University Hospitals and the Radiology Department by providing support for Radiology systems such as PACS and IDX, including training, monitoring, and administration. It also requires collaborative work with physicians, co-workers, and patients in a professional and effective manner, and participation in on-call assignments. Additional responsibilities include performing other duties as assigned, complying with all policies and standards, and abiding by all requirements to safely and securely maintain Protected Health Information (PHI).

Requirements

• High School Diploma (Required)
• Minimum 1+ years experience with Radiology PACS system, Image management, Release of Medical Information, & customer service (Required)
• Minimum 1+ years Experience in a patient service environment and preferably in a healthcare environment (Required)
• Experience in a patient service environment and preferably in a healthcare environment (Required proficiency)
• Ability to interact in a positive and professional manner with internal and external customers. (Required proficiency)
• Knowledge of Medical terminology, specifically radiology terminology. (Required proficiency)
• Extensive experience with computers, fax machine, RIS and HIS systems, Terminal digit filing system, photocopiers, printers. (Required proficiency)
• Extensive experience with PC software packages, including, but not limited to, Microsoft Office, working knowledge of IDX Radiology system. (Required proficiency)
• Ability to multitask. (Required proficiency)
• Ability to work independently. (Required proficiency)
• Create user documentation. (Required proficiency)
• Train junior members of staff. (Required proficiency)
• Understand radiology terminology and familiar with radiology modalities. (Required proficiency)
• Good verbal and written communication skills. (Required proficiency)

Nice To Haves

• Associate's Degree (Preferred)
• 1+ years PACS administration experience (Preferred)

Responsibilities

• Supporting Radiology Operations, supporting radiologists, technologists, and/or other physicians requiring radiology assistance.
• Maintaining patient confidentiality while processing patient’s Radiology exams and reports including accurate and efficient image management.
• Contributing to the effective operation of University Hospitals and the Radiology Department.
• Providing support of the Radiology supported systems (examples: PACS, IDX, ect) including training, monitoring, and administration.
• Working Collaboratively with Physicians/Co-Workers/Patients in a professional and effective manner.
• Participating in on-call assignments.
• Performs other duties as assigned.
• Complies with all policies and standards.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED