Radiology Nurse Manager - Northern Satellites - Full Time

University of Miami•North Miami, FL

50d•Onsite

About The Position

The Radiology Nurse Manager is responsible for the daily operation of patient care within designated clinical areas, ensuring compliance with nursing standards, patient satisfaction, and clinical performance improvement. This role involves managing patient flow, identifying and resolving barriers, and ensuring patient care aligns with the hospital's mission and nursing department goals. The manager is responsible for adequate staffing, appropriate personnel training, and ensuring staff compliance with mandatory education, licensure, and certifications. They will oversee the utilization of nursing care plans and assessment standards, prepare departments for surveys and inspections, and collect data for performance improvement and customer service. This position also involves coordinating personnel management with superiors and HR, including recruitment, retention, incentives, evaluations, and disciplinary actions. Additionally, the manager provides input on unit operations to nursing leadership for strategic planning and assists in policy and procedure development. Financial management includes assisting with budget planning and compliance, data collection for operational metrics, reconciling expenses, and maintaining records for employee attendance and inventory. Patient and family education, staff competency, education, and performance evaluation are key aspects, including formal orientations, competency assessments, and annual evaluations. The role also involves participation in performance improvement programs, committee work (Emergency Response Team, Performance Improvement, Nursing Shared Governance), and leading by example in service excellence and communication. Professional accountability includes maintaining confidentiality, active participation in meetings, acting as a role model, developing clinical competency, and maintaining professional certifications and licensure. The manager must maintain CPR/PALS and ACLS provider cards and attend mandatory in-services. This is a full-time position reporting directly to the Director of Nursing for Radiology, supervising Radiology Nursing staff.

Requirements

Current/valid Florida nursing license
CPR Provider card
Accredited school of nursing
Minimum RN with Baccalaureate Degree, BSN required
Three years recent experience in Procedure setting, Radiology, Critical Care, or Emergency area
Previous management experience or leadership position in nursing field
Experience in an academic center or large complex facility
Strong interpersonal communication skills
Proven track record of building relationships with physicians, direct reports and key staff members throughout the hospital
Excellent English verbal/written skills are necessary
Moderate to advance computer literacy and skills

Nice To Haves

PALS and ACLS preferred must be obtained within 3 months of hire
Moderate Sedation and IV certifications preferred
Radiology Nurse Certification to be completed within one year of hire date
Maintains CPR/PALS and ACLS provider card
Attends all mandatory in-services as directed
Participates in professional organization
Seeks/accepts training to learn new skills and maintain current competencies
Maintains and completes Personnel Development Record as per policy
Maintains professional certifications/licensure in active status

Responsibilities

Responsible for the management of the daily operation of patient care, compliance with nursing standards, patient satisfaction, and clinical performance improvement.
Responsible for patient flow throughout designated clinical areas, identifying barriers and implementing improvement solutions.
Ensuring patient care is delivered in alignment with hospital mission, vision, and nursing department goals.
Ensuring department(s) is adequately staffed and personnel are appropriately trained for their given assignments.
Assuring staff compliance with mandatory education, licensure requirements, continuing education, and applicable certifications and professional practice standards.
Responsible for the utilization and maintenance of appropriate nursing care plans and assessment standards.
Assuring department(s) is prepared for Joint Commission surveys and inspections from regulatory agencies.
Responsible for the collection of data (e.g., chart audits) to ensure performance improvement and optimal customer service standards.
Provides timely reports as requested.
Coordinates with superiors and Human Resource department the management of personnel to include recruitment, retention, employee incentive and evaluation, and disciplinary actions.
Provides insight on unit operations to nursing leadership to assist in the development of strategic planning and departmental expansion.
Assists with the development/revision and review of clinical policies and procedures.
Assist with capital and operational budget planning and budgetary compliance.
Assist with timely and accurate data collection of patient volumes, unit expenses, unit revenue, performance improvement information, patient satisfaction, and other pertinent information.
Assist with reconciling expense receipts with budget report to ensure accuracy.
Maintains appropriate records of employee attendance, tardiness, and non-productive time.
Maintains records and systematic management of inventory such as biomedical equipment, capital equipment, supplies, and miscellaneous computer hardware.
Assures nursing staff assess patient and family educational needs.
Assures staff receives adequate education regarding a variety of disease processes, therapies, and new protocols.
Assures nursing staff is knowledgeable in arranging consults with other departments as appropriate.
Assists the staff to utilize and/or adapt teaching protocols to set goals for the individual patient/family teaching plan.
Assures all staff receives a formal orientation plan and preceptor.
Evaluates effectiveness of the general and clinical orientation.
Assures completion of competency-based assessment documentation.
Systematically and continuously evaluates staff learning needs utilizing competency-based criteria.
Assures all staff meets mandatory continuing education requirements, and yearly hospital-based competencies.
Formally evaluates each staff member yearly.
Maintains documentation of job performance, personnel actions, and additional professional contributions.
Assures cross-training to other departments / locations is documented and accurate.
Maintains educational documentation requirements of the hospital.
Provides ongoing coaching to all staff with the goal of improving critical thinking and technical skills.
Assists in the development and implementation of performance improvement programs in compliance with JCAHO standards and other regulatory agencies.
Collects data to evaluate patient flow and trends.
Through data collections, identifies changing needs for internal processes, and implements change accordingly.
Collaborates with leadership for processes flow issues external to the department(s).
Identifies opportunities for improved department efficiency, patient flow, and customer service.
Investigates clinical and practice variances and conducts follow-up action plans as appropriate.
Functions as an active, competent member of the facility’s Emergency Response Team, Performance Improvement team and Nursing Shared Governance Counsels.
Demonstrates knowledge of the Quality Assurance/Performance Improvement program for the designated unit.
Coordinates unit PI program and submits reports in a timely manner.
Participates in shared governance and appropriate practice counsels.
Leads by example to provide service excellence by communicating in a cooperative, positive and professional manner.
Displays courtesy toward customers by application and role modeling of AIDET.
Meets customers’ expectations by listening, seeking solutions to potential and actual problems, and demonstrating sensitivity and awareness of others.
Follows through to ensure that established expectations are satisfied; keep customers informed of progress.
Works effectively and cooperatively in groups/teams to ensure quality patient care.
Maintains confidentiality of all clinical, financial, employee, information ensuring compliance with HIPAA regulations.
Attends assigned meetings and demonstrates active participation.
Acts as role model and maintains professional demeanor at all times.
Develops and maintains clinical competency.
Demonstrates professional independence in the practice of nursing.
Consults internal experts when appropriate.
Maintains documentation of continuing education requirements.
Attends all mandatory in-services as directed.
Participates in professional organizations.
Seeks/accepts training to learn new skills and maintain current competencies.
Maintains and completes Personnel Development Record as per policy.
Maintains professional certifications/licensure in active status.
Practices within the guidelines as set forth by the Florida Board of Nursing and ensures the same of employees.
Meets patients’ expectations by treating them with respect and dignity.
Follows through to ensure that established expectations are satisfied; keeps customers informed of progress.
Works effectively and cooperatively in groups/teams to ensure the delivery of efficient and effective patient care.
Communicates effectively with administrators, directors, managers, physicians and other members of the interdisciplinary team.
Demonstrates dependability/reliability by promptly reporting to work when scheduled.
Assists other team members as appropriate.
Other duties as assigned by the Department Director.