Radiology Manager / Emory University Hospital

Emory Healthcare•Atlanta, GA

15h•$53 - $63•Onsite

About The Position

The Manager of Radiology provides operational leadership, staff oversight, and system-level coordination to deliver safe, compliant, patient-centered imaging services across multiple locations and modalities, including XR, US, CT, MR, NM, Breast Imaging, IR, vascular ultrasound, and echocardiology. The role reports to the Director of Radiology Operations or the Director of Operations for the respective service line and is designated as in-office. Travel between operating units and/or Emory-affiliated locations may be required. The manager oversees daily operations, staffing, workflow, quality, compliance, performance improvement, resources, communication, and patient experience. The position supervises modality staff, supports their development, maintains regulatory and accreditation compliance, monitors operational performance, assists with budgeting and equipment planning, and contributes to policies and procedures.

Requirements

High school diploma or equivalent, with at least 2 years of supervisory experience and at least 5 years in hospital imaging services; alternatively, a bachelor's degree and 3 years of business experience.
Basic Life Support (BLS) certification.
Operational knowledge of imaging modalities and workflows.
Leadership capability and experience managing operations in complex healthcare environments.
Proven success leading teams and improving performance.
Commitment to regulatory compliance, quality assurance, and patient-centered care.
Effective communication, collaboration, and problem-solving skills.

Nice To Haves

Bachelor's degree in a related field.
At least 7 years of experience, including at least 5 years in a management position.
Clinical background in radiology.

Responsibilities

Plan, organize, and manage daily operations across assigned imaging modalities and locations.
Oversee staff scheduling, work distribution, staffing levels, team assignments, and patient flow.
Identify and implement workflow, efficiency, and patient-experience improvements.
Troubleshoot operational or technical issues and coordinate their timely resolution.
Supervise technologists, nurses, and support personnel; orient and train new hires; provide coaching, feedback, and performance evaluations; and address performance or conduct issues in alignment with HR policies.
Establish and maintain departmental policies, procedures, and protocols that meet regulatory standards.
Ensure compliance with accreditation requirements, including those of TJC, ACR, or IAC, and monitor safety, infection control, and documentation practices.
Lead quality assurance efforts and promote consistency in imaging accuracy and patient care.
Track KPIs for productivity, quality, safety, and patient satisfaction; review performance; and develop plans to address deficiencies and optimize services.
Use data and staff input to support continuous improvement initiatives.
Monitor equipment, supplies, and staff resources for cost-effectiveness; assist with annual budgeting and financial planning; identify cost savings; and support equipment maintenance, service contracts, and capital planning.
Facilitate staff meetings and communication across shifts and sites, and collaborate with physicians, administrative leaders, and peer managers.
Engage staff in shared decision-making and communicate policy updates, departmental goals, and organizational changes.
Monitor patient satisfaction data and feedback, address patient concerns or complaints, and lead initiatives to improve patient comfort, education, and experience.
Contribute to departmental procedures and operational standards, maintain supporting documentation, and participate in aligning departmental policies with regulatory requirements, system-wide goals, best practices, and enterprise strategy.