Radiology Manager PPCA / Emory University Hospital

Emory Healthcare•Atlanta, GA

1d•$53 - $63•Onsite

About The Position

The Radiology Manager provides operational leadership, staff oversight, and system-level coordination to deliver safe, compliant, patient-centered imaging services across multiple locations and modalities, including XR, US, CT, MR, NM, Breast Imaging, IR, vascular ultrasound, and echocardiology. The role reports to the Director of Radiology Operations or the Director of Operations for the respective service line. Work is in office, with travel between operating units and/or Emory-affiliated locations potentially required. The manager oversees daily operations, staffing, workflow, quality and accreditation, performance improvement, resource and budget needs, communication, and patient experience. The role supervises modality staff, supports their training and development, maintains policies and procedures, and collaborates with physicians and administrative leaders to align operational priorities.

Requirements

High school diploma or equivalent.
At least 2 years of supervisory experience and at least 5 years in hospital imaging services, or a bachelor's degree and 3 years of business experience.
Basic Life Support (BLS) certification.
Operational knowledge of imaging modalities and workflows.
Demonstrated ability to lead teams and improve performance.
Commitment to regulatory compliance, quality assurance, and patient-centered care.
Effective communication, collaboration, and problem-solving skills.

Nice To Haves

Bachelor's degree in a related field.
At least 7 years of experience, including at least 5 years in a management position.

Responsibilities

Plan, organize, and manage daily operations across assigned imaging modalities and locations.
Oversee staff scheduling, work distribution, team assignments, staffing levels, and patient flow.
Identify and implement improvements to workflow, efficiency, and patient experience; troubleshoot operational or technical issues and coordinate their resolution.
Supervise technologists, nurses, and support personnel; orient and train new hires; provide coaching, feedback, and performance evaluations; and address performance or conduct issues in accordance with HR policies.
Establish and maintain departmental policies, procedures, and protocols that meet regulatory standards.
Ensure compliance with accreditation requirements, including those from TJC, ACR, or IAC, and monitor safety, infection control, and documentation practices.
Lead quality assurance efforts and support consistency in imaging accuracy and patient care.
Track performance indicators for productivity, quality, safety, and patient satisfaction; review performance and develop plans to address deficiencies or optimize services.
Use data and staff input to support continuous improvement initiatives and sustain results.
Monitor equipment, supplies, and staffing resources for cost-effectiveness; assist with annual budgeting and financial planning; identify cost savings; and support equipment maintenance, service contracts, and capital planning.
Facilitate staff meetings and maintain communication across shifts and sites.
Collaborate with physicians, administrative leaders, and peer managers; engage staff in shared decision-making; and communicate policy updates, goals, and organizational changes.
Monitor patient satisfaction data and feedback, respond to concerns or complaints, and lead initiatives to improve patient comfort, education, and experience.
Promote a patient-centered culture focused on safety, courtesy, and quality.
Contribute to departmental procedures and operational standards, maintain documentation supporting consistency and compliance, and participate in aligning departmental policies with enterprise strategy.