Radiology Imaging Specialist
About The Position
The Radiology Imaging Specialist optimizes the patient experience and supports providers by anticipating and responding to patient needs and health care team requests. The role assists technologists and physicians with related modality exams and procedures and supports the delivery of safe patient care and services. The specialist coordinates patient flow so care providers can focus on patient care. Duties include scheduling inpatient exams and procedures; coordinating with floor nurses to confirm patient availability; arranging transportation or transporting patients to and from the modality; updating patient information in the electronic record; preparing and assisting patients in the scan room; helping position patients on the table before and after exams; communicating scheduling delays or changes to appropriate individuals; communicating with ordering providers on behalf of Radiologists; and ensuring modality rooms are stocked with supplies. A variety of shifts may be required, including days, nights, weekends, and holidays.
Requirements
- High school diploma or GED and two years of related experience, or an Associate Degree in a healthcare or service-related field.
- Related experience in an environment requiring multitasking, such as an administrative or physician's office or the retail/service industry.
- Customer-focused and service-oriented approach.
- Strong verbal and written communication skills.
- Ability to troubleshoot, solve problems, and balance conflicting demands.
- Independent decision-making and sound judgment capabilities.
- Strong attention to detail and follow-through.
- Ability to work effectively in a fast-paced team environment.
- Ability to manage difficult and emotional situations, remain calm under stress, display empathy, and maintain positive communication.
- Strong keyboarding and computer skills.
- Basic understanding of insurance terminology.
- Successful completion of a Clinic Operations-approved medical terminology course within six months of the position start date.
- CPR certification, or certification within 90 days of hire.
- Basic Life Support training, MRI Safety training, and Safe Patient Handling education are required based on assignment.
Nice To Haves
- Previous medical experience in a hospital or clinic outpatient setting, including knowledge of procedures.
- Certification as a Medical Assistant (MA), Patient Care Assistant (PCA), or Certified Nursing Assistant (CNA).
Responsibilities
- Anticipate and respond to patient needs and requests from the health care team.
- Assist technologists and physicians with related modality exams and procedures.
- Support safe patient care and services.
- Coordinate scheduling of inpatient exams and procedures.
- Coordinate with floor nurses to confirm patient availability.
- Arrange transportation and/or transport patients to and from the modality.
- Update patient information in the electronic record.
- Prepare and assist patients while they are in the scan room.
- Assist with positioning patients on the table before and after exams.
- Communicate scheduling delays or changes to appropriate individuals.
- Communicate with ordering providers on behalf of Radiologists.
- Ensure modality rooms are properly stocked with supplies.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
