Radiology Imaging Specialist

Mayo Clinic • Rochester, MN

1d • $22 - $30

About The Position

The Radiology Imaging Specialist supports patient care and the health care team by anticipating and responding to patient needs and assisting technologists and physicians with modality exams and procedures. The role helps ensure safe patient care and enables care providers to focus on patients by coordinating patient flow, preparing patients, and supporting imaging-room operations. Depending on assignment, the position may require a variety of shifts, including days, nights, weekends, and holidays.

Requirements

• High school diploma or GED and two years of related experience, or an associate degree in a healthcare- or service-related field.
• Related experience must include multitasking in an administrative or physician's office, or in the retail or service industry.
• Customer-focused and service-oriented, with strong verbal and written communication skills.
• Ability to troubleshoot, solve problems, and balance conflicting demands.
• Independent decision-making and sound judgment capabilities.
• Strong attention to detail and follow-through.
• Ability to work effectively in a fast-paced team environment, manage difficult and emotional situations, remain calm under stress, display empathy, and maintain positive communication.
• Strong keyboarding and computer skills.
• Basic understanding of insurance terminology.
• Complete a Clinic Operations-approved medical terminology course within six months of the position start date.
• Complete Basic Life Support training, MRI Safety training, and Safe Patient Handling education as required based on assignment.
• Be CPR certified or become certified within 90 days of hire.

Nice To Haves

• Previous medical experience in a hospital or clinic outpatient setting, including knowledge of procedures.
• Certification as a Medical Assistant (MA), Patient Care Assistant (PCA), or Certified Nursing Assistant (CNA).

Responsibilities

• Anticipate and respond to patient needs and requests from the health care team to optimize the patient experience.
• Assist technologists and physicians with related modality exams and procedures.
• Support efforts to ensure the delivery of safe patient care and services.
• Coordinate patient flow, including scheduling inpatient exams and procedures.
• Coordinate with floor nurses to confirm patient availability.
• Arrange transportation and/or transport patients to and from the modality.
• Update patient information in the electronic record.
• Prepare and assist patients while in the scan room.
• Assist with positioning patients on the table before and after exams.
• Communicate scheduling delays or changes to appropriate individuals.
• Communicate with ordering providers on behalf of Radiologists.
• Ensure modality rooms are properly stocked with supplies.

Benefits

• Multiple medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Affordable vision plan with a national network.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for eligible expenses.
• Competitive retirement package.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED