Radiology Image Library Associate

Jobologi•Cherry Hill Township, NJ

145d•Onsite

About The Position

The Radiology Image Library Associate supports the Radiology Department by contributing to a positive patient experience and helping radiologists maintain a smooth, efficient workflow. The associate works with patients, doctors, and hospital staff within and outside the hospital system, and uses healthcare technologies such as electronic health record (EHR) and picture archiving and communication system (PACS) software. This is an entry-level, part-time role based in Cherry Hill, New Jersey, scheduled Tuesday and Thursday from 7:00 a.m. to 5:00 p.m.

Requirements

Good verbal and communication skills, accurate documentation skills, the ability to read and correctly pronounce medical terminology, and excellent phone etiquette.
Good computer skills, including the ability to navigate and enter data in multiple IT and radiology systems.
Ability to multitask and maintain accuracy during acute, stressful, and busy periods.
Ability to work in stressful situations.
Ability to function efficiently and professionally with minimal supervision.
Ability to learn new procedures quickly.
Strong computer skills.
Strong customer service skills.
Ability to display compassion and empathy.

Nice To Haves

Associate or bachelor’s degree in a related field.

Responsibilities

Greet and check in patients arriving for medical imaging procedures.
Take calls from patients requesting imaging records and prepare requests for pickup or mailing.
Ensure required forms are completed before releasing medical records.
Upload imaging studies performed at outside healthcare facilities and create required orders in the EHR system.
Triage phone calls to the reading room.
Report critical results to appropriate providers, complete communications within the applicable service-level agreement, and document communications in the appropriate systems.
Manage the follow-up worklist, contact providers about exams with follow-ups due within the specified timeframe, document communications, and track follow-up resolution.
Manage patient worklists for treatment and educational conferences and load appropriate patient images for weekly review conferences.
Import images and reports from outside healthcare providers and transfer them to other healthcare providers.
Ensure proper documentation is received for image release and record it in the patient’s chart.
Assist with legal requests and de-identify imaging for research studies.
Monitor work queues for failed automated faxes communicating results reports, contact providers for correct fax numbers, resend faxes, document communications, and open tickets to update fax numbers.
Build positive relationships with colleagues, coach or mentor peers, and help others develop department-specific knowledge and skills.