Radiology Image Library Associate

Jobologi•Cherry Hill Township, NJ

145d

About The Position

The Radiology Image Library Associate supports the Radiology Department and contributes to a positive patient experience and an efficient workflow for Radiologists. The role involves working with patients, doctors, and hospital staff inside and outside the hospital system, and using healthcare technologies including EHR and PACS. The position is part time, working Tuesdays and Thursdays from 7:00 a.m. to 5:00 p.m. in Cherry Hill, New Jersey.

Requirements

Good verbal and communication skills, accurate documentation skills, ability to read and correctly pronounce medical terminology, and excellent phone etiquette.
Good computer skills to navigate and enter data in multiple IT and Radiology systems.
Ability to multitask and handle busy, acute, and stressful periods while completing tasks accurately.
Ability to work in stressful situations.
Ability to function efficiently and professionally with minimum supervision.
Ability to quickly learn new procedures.
Strong computer skills.
Strong customer service skills.
Ability to display compassion and empathy.

Nice To Haves

Associate’s or bachelor’s degree in a related field.

Responsibilities

Greet and check in patients arriving for medical imaging procedures.
Answer calls from patients requesting imaging records and prepare records for pickup or mailing.
Verify that required forms are completed before releasing imaging records.
Upload medical imaging studies performed at outside healthcare facilities.
Create required orders in the EHR system.
Triage phone calls to the reading room.
Report critical results to appropriate providers, complete communication within the applicable SLA, and document communications in the appropriate systems.
Manage the follow-up worklist, contact providers about exams with follow-ups due within the specified time frame, document communications, and track follow-up resolution.
Manage patient worklists for treatment and educational conferences and load images for weekly patient review conferences.
Import images and reports from outside healthcare providers and transfer them to other providers.
Ensure appropriate documentation is received before releasing images and record it in the patient’s chart.
Assist with legal requests.
De-identify imaging for research studies.
Monitor work queues for failed automated faxes, contact providers for correct fax numbers, resend faxes, document communications, and open tickets to update fax numbers.
Build positive relationships with colleagues, coach or mentor peers, and help others develop department-specific knowledge and skills.