Full-time Radiology Clerk

Lexington Regional Health Center•Lexington, NE

About The Position

The Radiology Clerk supports front-desk and administrative operations in the Radiology Department at Lexington Regional Health Center. The role greets patients, assists with check-in, verifies patient and exam information, answers and directs calls, provides appointment and exam-preparation information, and assists with scheduling and patient flow. It also maintains records and files, prepares routine correspondence and documentation, and helps keep reception and waiting areas organized. The clerk communicates with patients, visitors, providers, and other customers; protects sensitive health information; follows safety and infection-control practices; reports concerns and operational needs; and helps ensure the environment meets applicable governing-body standards. Regular attendance at the assigned work location is required. The position has no management responsibilities, and other duties may be assigned. The work is performed in a well-lit, ventilated patient-care environment with minimal exposure to excessive noise, dust, or temperature extremes. Approximately 90% of each shift is spent on paperwork and computer work, answering phones, and greeting patients; the remaining 10% may involve walking through the facility to deliver reports, retrieve mail, or assist patients. The role may involve direct exposure to body substances and contaminated surfaces, as well as duties with blood-exposure risk.

Requirements

Basic reading, writing, spelling, math, and computer skills, typically acquired through a high school diploma or equivalent.
Must be 19 years of age to sign legal documents.
Ability to maintain strict confidentiality regarding protected and sensitive information.
Ability to prepare professional reports and correspondence.
Ability to respond promptly to routine inquiries and complaints from patients, employees, and regulatory agencies in collaboration with leadership.
Ability to communicate effectively and positively with people from diverse backgrounds.
Successful completion of required training in standard precautions and transmission-based protocols, with the ability to apply them while performing job duties.

Responsibilities

Greet patients and assist with check-in.
Verify patient information and scheduled exams.
Answer calls and direct calls or messages to appropriate staff.
Communicate effectively with patients, visitors, providers, and other customers.
Provide information about appointments, exam preparation, hours, and services.
Assist with scheduling, rescheduling, cancellations, and appointment questions.
Review schedules and support patient flow and appointment coordination.
Provide requested reports, records, and documentation according to policy.
Maintain front-desk records and files.
Assist with correspondence, mail, and routine administrative tasks.
Keep reception and waiting areas organized and welcoming.
Promote patient and staff safety by following approved safety practices and using patient-safety tools such as Teamstepps and Just Culture.
Protect health information and follow privacy regulations.
Report concerns, patient issues, and operational needs to appropriate staff.
Ensure patients and visitors follow current infection-control guidelines.
Help ensure the environment meets appropriate governing-body standards.
Attend regularly at the assigned work location.
Perform other duties as assigned.