Full-time Radiology Clerk

Lexington Regional Health Center•Lexington, NE

About The Position

The Radiology Clerk supports the Radiology Department by greeting and checking in patients, verifying patient details and scheduled exams, responding to calls and inquiries, and assisting with appointment coordination. The role also provides routine administrative support, maintains records and files, and helps keep reception and waiting areas organized and welcoming. The clerk communicates with patients, visitors, providers, staff, and other customers while protecting confidential health information and following safety, privacy, and infection-control requirements. The position is performed in a well-lit, ventilated patient-care environment. Approximately 90% of each shift is spent on paperwork and computer work, answering phones, and greeting patients; the remaining time may include walking through the facility to deliver reports, retrieve mail, or assist patients. The role may involve direct exposure to body substances during patient-care activities and contaminated surfaces. Regular attendance at the assigned work location is required. The position has no management responsibilities.

Requirements

Basic reading, writing, spelling, math, and computer skills, typically acquired through a high school diploma or equivalent.
Must be at least 19 years old to sign legal documents.
Ability to maintain strict confidentiality regarding protected and sensitive information.
Ability to prepare professional reports and correspondence.
Ability to respond promptly to routine inquiries and complaints from patients, employees, and regulatory agencies in collaboration with leadership.
Ability to communicate effectively and positively with people from diverse backgrounds.
Successful completion of required training in standard precautions and transmission-based protocols, with the ability to apply them while performing job duties.

Responsibilities

Greet patients and assist with check-in.
Verify patient information and scheduled exams.
Answer calls and direct calls or messages to appropriate staff.
Communicate effectively with patients, visitors, providers, and other customers.
Provide information about appointments, exam preparation, hours, and services.
Assist with scheduling, rescheduling, cancellations, and appointment questions.
Review schedules and support patient flow and appointment coordination.
Provide requested reports, records, and documentation according to policy.
Maintain front desk records and files.
Assist with correspondence, mail, and routine administrative tasks.
Keep reception and waiting areas organized and welcoming.
Promote patient and staff safety by following approved safety practices and using patient safety tools, including Teamstepps and Just Culture.
Protect health information and follow privacy regulations.
Report concerns, patient issues, and operational needs to appropriate staff.
Ensure patients and visitors follow current infection-control guidelines.
Help ensure the environment meets appropriate governing-body standards.
Complete duties that may involve blood exposure or bloodborne-pathogen risks, such as lacerations or handling blood-contaminated items.
Attend work regularly at the assigned work location.
Perform other duties as assigned.