Radiology Assistant Imaging Department

Banner Health

2d•Onsite

About The Position

The Radiology Assistant is a non-clinical support role that works closely with diagnostic radiologists to maintain order and facilitate timely, efficient image review and report dictation. The role continually prioritizes the radiologist’s workload, ensuring emergency exams take precedence and minimizing disruptions. It coordinates communication between radiologists and providers, assigns imaging studies for review, answers department calls, and provides administrative support. There is no direct patient interaction in the described reading-room duties. Workstations are located in a quiet, dimly lit reading room. The employee works alongside two Reading Room Assistants and collaborates with technologists and other Medical Imaging team members. The role also maintains departmental data and tracking tools using Excel spreadsheets. The position is based in Phoenix, Arizona, at Banner University Medical Center Phoenix, an academic medical center and University of Arizona College of Medicine Phoenix training, research, and clinical site. The stated regular schedule is full-time, Monday through Friday, 9:00 AM–5:30 PM, with flexibility. Evening or weekend coverage may be required: weekday evenings from 2:00 PM–10:30 PM and weekends from 7:30 AM–4:00 PM. The position maintains confidentiality of patient information and ensures adherence to company policies and procedures. It assists medical imaging department operations and serves internal customers across Medical Imaging, nursing management and staff, medical staff, and the interdisciplinary health care team, as well as external customers including regulatory and health agencies, patients, and family members.

Requirements

High school diploma, GED, or equivalent working knowledge.
Knowledge of basic medical terminology and human anatomy.
Proficiency in keyboarding and computer use.
Multi-line phone system skills.

Nice To Haves

One year of previous experience in a hospital or Radiology environment, or equivalent experience.
Ability to distinguish between various types of medical imaging exams.
Previous PACS experience.
Additional related education and/or experience.

Responsibilities

Maintain order in the radiology reading room to facilitate timely and efficient image review and report dictation.
Prioritize the radiologist’s workload, giving emergency exams precedence and minimizing disruptions.
Ensure current and previous studies are loaded and linked for electronic reading, including digitizing and loading outside films onto the radiologist’s workstation.
Ensure the radiologist has required exam paperwork, including previous reports, history sheets, temporary reports, contrast forms, and worksheets.
Review exam and history forms for thoroughness and accuracy before presenting them to the radiologist.
Process and follow up on paperwork after radiologist dictation.
Facilitate physician contact when the radiologist needs to discuss critical values and fax reports as requested.
Monitor physician report queues, adjust the radiologist’s workload as needed, and assist with timely report signing.
Hand out plain films for reading as required.
Respond to pages and phone calls, including calls from inpatient units and imaging modalities, and connect radiologists with ordering providers.
Assign imaging studies to radiologists for interpretation and coordinate communication between radiologists and providers.
Collaborate with technologists and other Medical Imaging team members.
Use and maintain efficiency with multiple computer applications to support radiologist workflow.
Maintain departmental data and tracking tools using Excel spreadsheets.
Maintain strict confidentiality of patient information and comply with company policies and procedures.
Assist in Medical Imaging department operations and support internal and external customers.