About The Position

The Radiologic Technologist & Medical Support Specialist performs routine x-ray examinations under the direct supervision of the treating clinician, following Concentra policies, procedures, and applicable regulations. The role also supports other areas of the facility and delivers efficient, accurate, one-on-one patient care in a fast-paced environment, with a focus on clinical quality and a positive patient experience. Radiologic duties include preparing and positioning patients, operating imaging equipment, applying radiation-safety measures, maintaining equipment and related records, following radiology workflows, and completing required documentation. Medical support duties include drug and alcohol testing, patient intake and testing, assisting clinicians with examinations and procedures, supporting patient flow, maintaining supplies and equipment, completing clerical and front-office tasks, and following HIPAA and safety requirements. Duties may change at any time.

Requirements

  • High school diploma or GED.
  • Graduate of an accredited school of radiologic technology and applicable certification in the state of employment.
  • Active, valid certification and registration with the American Registry of Radiologic Technologists (ARRT).
  • CPR/First Aid certification.
  • At least six months of medical assistant experience, customarily, with knowledge of medical procedures and terminology.
  • Ability to obtain required Medical Support Specialist certifications, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.
  • Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and ability to enter data into various systems and applications.
  • Ability to use logic to identify key facts, consider alternatives, and propose solutions.
  • Strong customer service skills and ability to interact with tact and professionalism.
  • Ability to handle sensitive and confidential information in accordance with HIPAA, federal and state laws, and company policies.
  • Clear, professional verbal and written communication skills.
  • Teamwork focus and ability to maintain working relationships with colleagues at all levels.
  • Ability to participate in initial and ongoing required training.

Nice To Haves

  • Working knowledge of occupational medicine requirements, which vary by state.
  • Prior medical office, healthcare, and/or customer service-related experience.

Responsibilities

  • Prepare patients for radiologic procedures, explain the process, assist with positioning, and monitor patient safety and comfort during x-ray exams.
  • Operate and position radiologic equipment and adjust controls to produce diagnostic images according to examination specifications and applicable requirements.
  • Use radiation-safety measures and protection devices to protect patients and team members.
  • Maintain x-ray equipment, including calibration, quality assurance and quality control procedures, and record keeping; report malfunctions.
  • Follow radiology workflows and ensure reports transfer correctly to the EMR; complete required documentation for x-ray visits.
  • Perform DOT and non-DOT drug and alcohol testing.
  • Prepare patients for physical examinations, take vital signs, and perform requested or required ancillary testing, including vaccines and injections, phlebotomy, PFTs, audiograms, and respirator fit testing, as permitted by state regulations.
  • Perform rapid screening tests such as influenza, strep, mono, and glucose tests.
  • Assist providers during examinations and treatment; perform routine medical procedures as ordered and triage emergent patients as needed.
  • Prepare and assist clinicians with procedure setup and injury care; apply bandages, dressings, and splints as ordered.
  • Dispense medications and durable medical equipment as ordered and in accordance with state regulations.
  • Complete quality assurance activities on equipment, medical devices, and testing processes.
  • Maintain supplies, clean rooms and equipment, stock exam rooms, and help maintain an orderly facility.
  • Maintain and operate medical devices and equipment, including calibration and record keeping; promptly report equipment, supply, or facility issues to a supervisor.
  • Work with center leadership to assist with patient flow and volume and keep patients informed about expected wait times.
  • Perform front- and back-office clerical tasks, maintain accurate records, and complete front-office duties such as greeting patients, obtaining authorization, checking patients in and out, answering a multi-line phone system, and distributing employer results or paperwork.
  • Follow HIPAA guidelines and safety rules; attend required staff meetings or huddles and complete applicable training, including monthly clinical competency training.
  • Maintain discretion and secure management of confidential and critical information.

Benefits

  • 401(k) retirement plan with employer match
  • Medical, vision, prescription, telehealth, and dental plans
  • Life and disability insurance
  • Paid time off and extended illness days
  • Colleague referral bonus program
  • Tuition reimbursement
  • Commuter benefits
  • Dependent care spending account
  • Employee discounts
  • Bonus up to $10,000
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