About The Position

The Radiologic Technologist & Medical Support Specialist performs routine x-ray examinations in accordance with Concentra policies, practices, procedures, and applicable regulations under the direct supervision of the treating clinician. The role also supports other facility needs and provides efficient, accurate one-on-one patient care in a fast-paced environment. The RT MSS is expected to ensure quality clinical care and an excellent patient experience. The position is full-time, 40 hours per week, Monday through Friday, 8 a.m. to 5 p.m., in Denver, Colorado. It combines radiologic technologist duties with medical assistant and front-office support responsibilities. Compensation is $29.15 to $40.00 per hour, depending on job-related factors.

Requirements

  • High school diploma or GED.
  • Graduate of an accredited school of radiologic technology.
  • Applicable certification by the state in which employed.
  • Active and valid certification with the American Registry of Radiologic Technologists (ARRT).
  • CPR/First Aid certification.
  • Customarily at least six months of medical assistant experience, with knowledge of medical procedures and medical terminology.
  • Ability to obtain all certifications required of Medical Support Specialists, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.
  • Ability to use logic to identify key facts, explore alternatives, and propose solutions when making decisions or solving problems.
  • Strong customer service skills and ability to interact tactfully and professionally.
  • Ability to handle sensitive and confidential information in accordance with HIPAA, federal and state laws, and company policies.
  • Clear, professional verbal and written communication skills.
  • Teamwork focus and ability to maintain working relationships with colleagues at all levels.
  • Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and ability to enter data into various systems and applications.
  • Ability to participate in required initial and ongoing training.

Nice To Haves

  • Working knowledge of state-specific occupational medicine requirements.
  • Prior medical office, healthcare, and/or customer service-related experience.

Responsibilities

  • Prepare patients for radiologic procedures; escort them to dressing and x-ray rooms, provide instructions, and assist with positioning.
  • Explain x-ray procedures and observe patients to support their care, safety, and comfort.
  • Operate and position radiologic equipment, adjust exposure settings, and take x-rays in accordance with established requirements and regulations.
  • Use radiation safety measures and protective devices for patients and team members.
  • Maintain radiologic equipment, including calibration, quality assurance and quality control procedures, and records; report malfunctions to the Center Operations Director.
  • Follow radiology workflows, ensure reports cross correctly to the EMR, and complete required documentation for x-ray visits.
  • Perform DOT and non-DOT drug and alcohol testing.
  • Prepare patients for physical examinations, take vital signs, and perform requested ancillary testing, such as vaccines and injections, phlebotomy, PFTs, audiograms, and respirator fit testing, subject to state regulations.
  • Perform rapid screening tests, including influenza, strep, mono, and glucose tests.
  • Assist providers with examinations, treatment, procedures, and injury care; triage emergent patients as needed.
  • Apply bandages, dressings, and splints and dispense medications and durable medical equipment as ordered by the treating clinician and in accordance with state regulations.
  • Complete quality assurance activities for equipment, medical devices, and testing processes.
  • Maintain supplies, clean rooms and equipment, and stock exam rooms; operate and maintain medical devices and equipment, including calibration and record keeping.
  • Notify a supervisor promptly about equipment malfunctions, supply needs, or facility operating issues.
  • Assist center leadership with patient flow and volume, and keep patients informed about expected wait times.
  • Perform clerical and front-office duties, including greeting patients, obtaining authorizations, checking patients in and out, communicating wait times, answering a multi-line telephone system, and distributing employer results and paperwork.
  • Maintain accurate patient documentation and follow HIPAA guidelines and safety rules.
  • Attend required center staff meetings or huddles and complete applicable training, including monthly clinical competency training.
  • Help maintain a neat, clean, and orderly facility.

Benefits

  • 401(k) retirement plan with employer match
  • Medical insurance
  • Vision insurance
  • Prescription coverage
  • Telehealth
  • Dental insurance
  • Life insurance
  • Disability insurance
  • Paid time off
  • Extended illness days
  • Colleague referral bonus program
  • Tuition reimbursement
  • Commuter benefits
  • Dependent care spending account
  • Employee discounts
  • Up to $5,000 relocation bonus
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