About The Position

The Radiologic Technologist & Medical Support Specialist performs routine x-ray examinations in accordance with Concentra policies, practices, procedures, and applicable regulations under the direct supervision of the treating clinician. The role also supports other areas of the facility and provides efficient, accurate one-on-one patient care in a fast-paced environment. The position is responsible for quality clinical care and an excellent patient experience. The position is full-time, Monday through Friday, 8 a.m. to 5 p.m., in Fenton, Missouri. The posting advertises tuition reimbursement of up to $7,500. The role also requires access to confidential and critical information and ongoing discretion and secure information management.

Requirements

  • High school diploma or GED.
  • Graduate of an accredited school of radiologic technology and applicable certification in the state of employment.
  • Active, valid certification and registration with the American Registry of Radiologic Technologists (ARRT).
  • CPR/First Aid certification.
  • Customarily at least six months of medical assistant experience, with knowledge of medical procedures and medical terminology.
  • Ability to obtain required Medical Support Specialist certifications, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.
  • Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and ability to enter data into various systems and applications.
  • Ability to use logic to identify key facts, explore alternatives, and propose quality solutions.
  • Strong customer-service skills and ability to interact tactfully and professionally.
  • Ability to handle sensitive and confidential information, including HIPAA and PHI, in accordance with applicable laws and company policies.
  • Clear, professional verbal and written communication skills.
  • Teamwork focus and ability to maintain working relationships with colleagues at all levels.
  • Participation in initial and ongoing training as required.

Nice To Haves

  • Working knowledge of state-specific occupational medicine requirements.
  • Prior medical office, healthcare, and/or customer-service-related experience.

Responsibilities

  • Prepare patients for radiologic procedures, explain the process, assist with positioning, and support patient safety and comfort during x-ray exams.
  • Operate and position radiologic equipment, adjust exposure settings, and take x-rays in accordance with established requirements and regulations.
  • Use radiation-safety measures and protective devices for patients and team members.
  • Maintain radiologic equipment, including calibration, QA/QC, and records; report malfunctions to the Center Operations Director.
  • Follow radiology workflows and ensure radiology reports transfer correctly to the EMR.
  • Complete documentation related to patient x-ray visits.
  • Perform DOT and non-DOT drug and alcohol testing.
  • Prepare patients for physical examinations, take vital signs, and perform requested ancillary tests such as vaccines and injections, phlebotomy, PFTs, audiograms, and respirator fit testing, in accordance with state regulations.
  • Perform rapid screening tests, including influenza, strep, mono, and glucose tests.
  • Assist providers during examinations and treatment; perform routine medical procedures as ordered and triage emergent patients as needed.
  • Prepare and assist the clinician with procedure setup and injury care; apply bandages, dressings, and splints as ordered.
  • Dispense medications and durable medical equipment as ordered and in accordance with state regulations.
  • Complete quality-assurance activities for equipment, medical devices, and testing processes.
  • Maintain supplies, clean rooms and equipment, and stock exam rooms; operate and maintain medical devices and equipment, including calibration and record keeping.
  • Notify a supervisor promptly about equipment problems, supply needs, or facility issues.
  • Assist with patient flow and volume in partnership with center leadership, and keep patients informed about expected wait times.
  • Perform front- and back-office clerical tasks associated with patient care and record keeping, ensuring documentation accuracy.
  • Perform front-office duties, including greeting patients, obtaining authorization, checking patients in and out, answering a multi-line telephone system, and distributing employer results or paperwork.
  • Follow HIPAA guidelines and safety rules; attend staff meetings or huddles as required.
  • Help maintain a neat, clean, and orderly facility and complete applicable training, including monthly clinical competency training.

Benefits

  • 401(k) retirement plan with employer match
  • Medical, vision, prescription, telehealth, and dental plans
  • Life and disability insurance
  • Paid time off and extended illness days
  • Colleague referral bonus program
  • Tuition reimbursement, advertised up to $7,500
  • Commuter benefits
  • Dependent care spending account
  • Employee discounts
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