About The Position

The Radiologic Technologist & Medical Support Specialist performs routine x-ray examinations in accordance with Concentra policies, practices, procedures, and applicable regulations under the direct supervision of the treating clinician. The role also supports other areas of the facility and delivers efficient, accurate, one-on-one patient care in a fast-paced environment, helping ensure quality clinical care and a positive patient experience. The position combines radiologic technologist and medical assistant duties. Radiology work includes preparing and positioning patients, operating imaging equipment, following radiation-safety requirements, maintaining equipment and records, ensuring radiology workflows and reports are correctly entered into the EMR, and completing required documentation. Medical support work includes drug and alcohol testing, assisting with examinations and procedures, performing ancillary tests, supporting patient flow, maintaining supplies and equipment, and completing clinical and front-office tasks. The schedule is full-time, 40 hours per week, Monday through Friday, 8 a.m. to 5 p.m. The position is located in Phoenix, Arizona, at 3010 W Agua Fria Freeway, Suite 200. Tuition reimbursement of up to $7,500 is advertised.

Requirements

  • High school diploma or GED.
  • Graduate of an accredited school of radiologic technology.
  • Applicable certification by the state in which employed.
  • Active, valid certification and registration with the American Registry of Radiologic Technologists (ARRT).
  • CPR/First Aid certification.
  • Customarily at least six months of medical assistant experience, with knowledge of medical procedures and medical terminology.
  • Ability to obtain required Medical Support Specialist certifications, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.
  • Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and ability to enter data into various systems and applications.
  • Ability to use logic to identify key facts, explore alternatives, and propose quality solutions.
  • Strong customer service skills and ability to interact tactfully and professionally.
  • Ability to properly handle sensitive and confidential information, including HIPAA and PHI, in accordance with applicable laws and company policies.
  • Clear, professional verbal and written communication skills.
  • Teamwork focus and ability to maintain working relationships with colleagues at all levels.
  • Ability to participate in required initial and ongoing training.

Nice To Haves

  • Working knowledge of state-specific occupational medicine requirements.
  • Prior medical office, healthcare, and/or customer service-related experience.

Responsibilities

  • Prepare patients for radiologic procedures, escort them to dressing and x-ray rooms, provide instructions, and assist with positioning.
  • Explain x-ray procedures and observe patients to ensure their care, safety, and comfort.
  • Operate and position radiologic equipment and adjust controls according to examination specifications; take x-rays in compliance with applicable requirements and regulations.
  • Use radiation safety measures and protection devices to protect patients and team members.
  • Keep radiologic equipment in working order and report malfunctions to the Center Operations Director.
  • Follow radiology workflows and ensure radiology reports cross correctly to the EMR.
  • Complete required documentation for patient x-ray visits.
  • Maintain x-ray equipment, including calibration, QA/QC procedures, and records, in accordance with current policies and procedures.
  • Perform DOT and non-DOT drug and alcohol testing.
  • Prepare patients for physical examinations, take vital signs, and perform required or requested ancillary testing, including vaccines and injections, phlebotomy, PFTs, audiogram testing, and respirator fit testing in accordance with state regulations.
  • Perform rapid screening tests such as influenza, strep, mono, and glucose tests.
  • Assist providers during examinations and treatment; perform routine medical procedures as ordered by the treating clinician and triage emergent patients as needed.
  • Prepare and assist the clinician with procedure setup and injury care; apply ordered bandages, dressings, and splints.
  • Dispense medications and DME as ordered by the treating clinician and in accordance with state regulations.
  • Complete quality assurance activities on equipment, medical devices, and testing processes used in the center.
  • Maintain supplies, clean rooms and equipment, and stock exam rooms.
  • Maintain and operate medical devices and equipment, including calibration and record keeping, in accordance with current policies and procedures.
  • Notify a supervisor promptly about malfunctioning equipment, supply needs, or facility issues.
  • Assist with patient flow and volume in partnership with center leadership, and keep patients informed about expected wait times.
  • Perform front- and back-office clerical tasks associated with patient care and record keeping, ensuring documentation is accurate.
  • Perform front-office duties, including greeting patients, obtaining authorization, checking patients in and out, communicating wait times, answering a multi-line telephone system, and distributing employer results or paperwork as needed.
  • Follow HIPAA guidelines and safety rules.
  • Attend center staff meetings or huddles as required.
  • Help maintain a neat, clean, and orderly facility.
  • Complete applicable training, including monthly clinical competency training.
  • Participate in initial and ongoing training as required.

Benefits

  • 401(k) retirement plan with employer match
  • Medical, vision, prescription, telehealth, and dental plans
  • Life and disability insurance
  • Paid time off and extended illness days
  • Colleague referral bonus program
  • Tuition reimbursement up to $7,500
  • Commuter benefits
  • Dependent care spending account
  • Employee discounts
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