About The Position

At Concentra, the Radiologic Technologist is a member of the patient care team, helping provide care that supports the health of America's workforce. The role performs routine X-ray examinations in accordance with company policies, procedures, and applicable regulations under the treating clinician's direct supervision. It also performs routine medical and testing procedures and supports other facility functions, including registration and referral management. The position requires efficient, accurate one-on-one patient care in a fast-paced setting and a focus on a respectful, high-quality patient experience. The position combines X-ray technician duties with Medical Support Specialist duties. Responsibilities include preparing and positioning patients for radiologic procedures, operating and maintaining imaging equipment, completing related documentation, and following radiation safety practices. The employee also assists with examinations and treatment, conducts drug and alcohol testing and other clinical tests, supports patient flow, performs front- and back-office tasks, and maintains equipment, supplies, and patient records.

Requirements

  • High school graduate or GED equivalent.
  • Completion of a state-approved Limited Scope Technician certificate program and state license where applicable.
  • CPR/First Aid certification.
  • Customarily, at least six months of medical assistant experience, with knowledge of medical procedures and terminology.
  • Customarily, at least six months of demonstrated X-ray experience and familiarity with routine medical procedures.
  • Ability to make decisions and solve problems using logic to identify key facts, explore alternatives, and propose solutions.
  • Outstanding customer service skills and the ability to interact tactfully and professionally.
  • Ability to handle sensitive and confidential information, including HIPAA and PHI, in accordance with applicable laws and company policies.
  • Clear, professional verbal and written communication skills.
  • Teamwork orientation and ability to maintain working relationships with colleagues at all levels.
  • Must participate in required initial and ongoing training.
  • Must obtain required Medical Support Specialist certifications, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.
  • Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and ability to enter data into various systems and applications.

Nice To Haves

  • Working knowledge of occupational medicine requirements, which vary by state.
  • Prior medical office, healthcare, and/or customer service-related experience.

Responsibilities

  • Prepare patients for radiologic procedures; escort them to dressing and X-ray rooms, explain procedures, provide instructions, and assist with positioning.
  • Observe patients during X-ray examinations to support their care, safety, and comfort.
  • Operate radiologic equipment, position it, and adjust exposure settings according to examination specifications.
  • Take X-rays in accordance with established radiologic requirements and regulations, using radiation safety measures and protective devices.
  • Maintain X-ray equipment, including calibration, QA/QC procedures, and record keeping; report malfunctions to the Center Operations Director.
  • Follow Radiology workflows, ensure reports cross correctly to the EMR, and complete required documentation related to patient X-ray visits.
  • Perform DOT and non-DOT drug and alcohol testing.
  • Prepare patients for physical examinations, take vital signs, and perform requested ancillary tests, including vaccines and injections, phlebotomy, PFTs, audiograms, and respirator fit testing.
  • Perform rapid screening tests, including influenza, strep, mono, and glucose tests.
  • Assist providers during examinations and treatment; perform routine procedures as ordered by the treating clinician and triage emergent patients as needed.
  • Prepare and assist the clinician with procedure setup and injury care; apply bandages, dressings, and splints as ordered.
  • Dispense medications and durable medical equipment as ordered by the treating clinician and in accordance with state regulations.
  • Complete quality assurance activities for equipment, medical devices, and testing processes.
  • Maintain supplies, clean rooms and equipment, and stock examination rooms.
  • Maintain and operate medical devices and equipment, including calibration and record keeping; promptly notify a supervisor about malfunctions, supply needs, or facility issues.
  • Work with center leadership to assist with patient flow and volume, and keep patients informed about expected wait times.
  • Complete clerical tasks related to patient care and record keeping, ensuring documentation accuracy.
  • Perform front-office duties, including greeting patients, obtaining authorization, checking patients in and out, communicating wait times, answering a multi-line phone system, and distributing employer results or paperwork.
  • Follow HIPAA guidelines and safety rules.
  • Attend required center staff meetings or huddles and complete applicable training, including monthly clinical competency training.
  • Help maintain a neat, clean, and orderly facility.

Benefits

  • 401(k) retirement plan with employer match
  • Medical, vision, prescription, telehealth, and dental plans
  • Life and disability insurance
  • Paid time off and extended illness days
  • Colleague referral bonus program
  • Tuition reimbursement
  • Commuter benefits
  • Dependent care spending account
  • Employee discounts
  • Center achievement bonuses
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