Radiologic Technologist/Medical Assistant -- Urgent Care - Shreveport

Ochsner LSU Health System•Shreveport, LA

About The Position

This role provides individualized health care services to assigned patients of diverse backgrounds and ages through effective communication in person, by phone, and electronically. The Radiologic Technologist/Medical Assistant works with team members to support patients and physicians throughout the visit, assesses patients, and performs routine radiographic procedures safely according to applicable procedures and protocols. The role documents pertinent medical information in company data systems, communicates with patients to ensure their needs are met, and serves as a clinical mentor for junior staff and students. A sign-on bonus is available. The position supports patient readiness by completing appropriate documentation and registration as needed, explaining procedures, answering patient questions, and preparing rooms for subsequent appointments. It also helps prepare providers by verifying physician orders and procedures, independently operates imaging equipment and radiology information systems, and reviews images for diagnostic quality. Additional responsibilities include quality control, departmental operations support, adapting communication and care to individual patients, maintaining compliance with applicable laws and standards, and performing other related duties as required.

Requirements

High school diploma or equivalent.
Completion of a Radiologic Technology program from an American Medical Association (AMA)-approved school.
Experience working with and maintaining confidential information, including experience in a fast-paced environment with minimal supervision.
Registered by the American Registry of Radiologic Technologists (ARRT).
Licensed by the Radiologic Technology Board of Examiners in the state of practice.
Basic Life Support (BLS) certification from the American Heart Association.
Computer skills and dexterity for data entry and information retrieval.
Effective verbal and written communication skills, including the ability to present information clearly and professionally to individuals at varying levels throughout the patient-care process.
Proficiency with Windows-style applications, role-specific software packages, and keyboard use.
Strong interpersonal skills and customer service skills.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for qualified individuals with disabilities.
Ability to meet the physical demands of Medium Work, including exerting 20 to 50 pounds of force occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly.
Ability to work in patient-care areas and routinely encounter blood, body fluids, tissue, specimens, or other potential occupational exposure to communicable diseases.

Nice To Haves

Prior healthcare experience.

Responsibilities

Prepare patients for visits by completing appropriate documentation, including registration as needed; explain procedures, answer questions, and prepare the room for the next appointment after the patient leaves.
Verify physician orders and procedures for accuracy to help prepare providers for visits.
Independently operate radiology equipment and radiology information systems to complete imaging procedures according to protocol.
Place nasogastric tubes, IVs, and urinary catheters, and administer contrast to facilitate care.
Review patient images before transmission to ensure they meet diagnostic quality standards.
Complete timely quality-control procedures in accordance with regulatory standards and provide notification or remediation as warranted.
Assist with departmental operations, including inventory, staff schedules, and equipment maintenance.
Adapt behavior and communication to each patient population, including respecting privacy, introducing oneself appropriately, explaining services and procedures, requesting permissions, and adjusting communication style.
Document pertinent medical information in company data systems.
Communicate with patients and work with team members to support patients and physicians throughout visits.
Act as a clinical mentor for junior staff and students.
Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements, and ensure compliance.
Immediately report known or suspected unethical or questionable conduct and patient or employee safety, privacy, or other compliance concerns.
Perform other related duties as required.