Radio Systems Technician

Hall County•Gainesville, GA

About The Position

Assists with the operation and maintenance of the Hall County Public Safety 800 MHz radio system. The position coordinates with departments, agencies, and system users; supports permit and regulatory compliance; and provides system-related training. It also assists with acquiring, installing, maintaining, and documenting the 800 MHz Digital Trunked Radio System, and serves in an on-call capacity as needed by the Communications System Manager. Regular and predictable attendance is required. The position may also perform related work as assigned or required.

Requirements

High school diploma or GED.
Two years of experience in communications and/or radio systems, preferably in a public safety environment.
Valid State of Georgia Class C driver's license and a satisfactory motor vehicle record.
Knowledge of computer networks and software used to support maintenance and repair operations.
Knowledge of radio communications and emergency communications systems.
Knowledge of Federal Communications regulations related to radio equipment and systems.
Ability to develop and implement activities to monitor and maintain an 800 MHz radio system.
Ability to organize data, assemble information, and produce clear and concise reports.
Ability to comprehend, interpret, and apply regulations and procedures.
Ability to establish and maintain good relationships with a variety of individuals and groups.
Ability to train others in the use of radio equipment.
Ability to communicate effectively orally and in writing.
Ability to continuously remain stationary, operate a computer and office machinery, think analytically, handle stress and emotion, concentrate, remember details, examine and observe details, make decisions, adjust to change, direct others, meet deadlines, stay organized, use calculations, and use a keyboard.
Ability to frequently move about inside the office and move or transport items up to 10 pounds.
Ability to occasionally bend, twist, reach overhead, push or pull, and repetitively use hands, arms, or legs.
Ability to occasionally be on call and work irregular hours.
Ability to regularly communicate verbally and in writing and use hand-eye coordination and fine manipulation to operate equipment.

Nice To Haves

Experience with Motorola, L3Harris, Tait, and other public safety radio systems.
Any combination of education, training, and experience that provides the required knowledge and skills is acceptable.

Responsibilities

Ensure required system permits and licenses are adequate and up to date.
Establish and maintain working relationships with Public Safety agencies to support reliable emergency radio and data communications.
Modify the communications system by installing software upgrades and programming templates into subscriber units.
Establish and ensure a preventive maintenance program; oversee vendor maintenance and repairs; and coordinate the Software Subscription Agreement.
Train and assist users in the proper operation, use, and care of equipment.
Assist users with inventory tracking and control processes and updates to system design documentation.
Evaluate user needs and the quality of training and technical responses provided to users.
Develop and maintain a system document library for system upgrades and changes.
Assist the Communications Systems Manager in developing and updating standard operating policies and procedures, and maintain files related to overall operations.
Maintain inventories of 800 MHz and existing radio systems; determine current and future needs; track and monitor usage; and authorize users.
Assist with acquisition, installation, and maintenance of the 800 MHz Digital Trunked Radio System, coordinating with consultants, vendors, Public Safety personnel, and other County agency personnel.
Provide system usage performance reports to Public Safety agencies and other County personnel.
Assist with system impact studies and develop a Disaster/Crisis Recovery Plan using contingency modeling.
Attend training and maintain knowledge of associated radio technology.
Serve on call as needed by the Communications System Manager.
Maintain regular and predictable attendance and perform other related work as assigned or required.