Radio Coordinator

Beacon Technologies•Madison, WI
•Hybrid

About The Position

The Radio Systems Specialist provides technical support, installation, maintenance, and administration of radio communication systems across correctional facilities statewide. The role combines hands-on fieldwork with systems planning, networking, vendor coordination, and technical support to help ensure reliable, secure communications infrastructure. The position is based in the Madison, Wisconsin area in a hybrid work arrangement and involves primarily day travel throughout Wisconsin, with occasional overnight travel.

Requirements

  • Experience supporting radio communication systems, telecommunications, or related technologies.
  • Knowledge of networking concepts, hardware installation, and technical troubleshooting.
  • Strong analytical, documentation, and problem-solving skills.
  • Ability to travel statewide and perform hands-on technical work in correctional facilities.
  • Valid driver's license and ability to operate state-provided vehicles.

Nice To Haves

  • Experience with public safety or land mobile radio (LMR) systems.
  • Knowledge of FCC licensing and radio frequency management.
  • Experience working with networking equipment, system integrations, and vendor management.
  • Background in government, public safety, or corrections.

Responsibilities

  • Install, configure, maintain, and troubleshoot radio communication systems and related equipment.
  • Support integration of radio systems with state networks, including networking equipment, switches, and workstations.
  • Assist with planning, implementation, and lifecycle management of statewide radio communication projects.
  • Coordinate with vendors, contractors, and facility staff to support successful installations and system performance.
  • Maintain radio inventories, fleet maps, programming files (code plugs), technical documentation, and system diagrams.
  • Support FCC licensing, regulatory compliance, and communications standards.
  • Analyze system performance and recommend improvements to communications infrastructure.
  • Provide training, technical guidance, and support to staff and facility personnel.
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