Radio Dispatcher - Part Time - PN20075740

Ohio Department of Administrative Services•Athens, OH

1d•Onsite

About The Position

This position is the primary contact for communication among personnel, visitors, and clients at Appalachian Behavioral Healthcare (ABH). Key responsibilities include communication, access control, and information management. The Ohio Department of Behavioral Health (formerly Ohio Department of Mental Health & Addiction Services) is committed to providing comprehensive, person-centered care that addresses the full range of behavioral health needs for Ohioans. All positions and services now fall under the Ohio Department of Behavioral Health as we move forward in serving individuals, families, and communities across the state.

Requirements

Formal education that includes reading, writing & speaking English.
Equivalent of Minimum Class Qualification For Employment
Job Skills: Dispatch
All eligible applications shall be reviewed considering the following criteria: qualifications, experience, education, and active disciplinary record. (OCSEA)
Required Educational Transcripts: Official transcripts are required for all post-secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution’s website will not be accepted. DBH reserves the right to evaluate the academic validity of the degree-granting institution.

Nice To Haves

Must be able to complete a 4 week full time orientation (Will include 1st and 2nd shift)
May be exposed to communicable diseases and unpredictable patient behavior
Training and development required to remain in the classification after employment

Responsibilities

Operates communication equipment professionally and courteously, directing calls and messages to the appropriate personnel or departments
Dispatches personnel and equipment as required, and relays or clarifies information as needed
Operates overhead paging systems and monitors alarms for fire, pharmacy, and weather, etc.
Maintains written and digital logs of staff activity, client movement, and assigned duties
Provides directions and greets visitors in person or by phone, including dignitaries and delivery personnel, etc.
Oversee & issue passes and tags for all visitors and contractors
Attends required training sessions to improve skills and knowledge relevant to the role and follows agency policies on computer and software usage