Radiation Oncology Care Coordinator, Business Clinic Office, FT, 10:30A-7P
About The Position
The Radiation Oncology Care Coordinator is responsible for assisting patients who contact Baptist Health inquiring about Radiation Oncology services. The Care Coordinator takes phone calls from patients specifically inquiring about proton therapy and provides immediate information and assistance. The Care Coordinator effectively communicates with physicians, scheduling, insurance verification and other resources to offer immediate appointments to patients. The Radiation Oncology Care Coordinator functions as a resource to members of the healthcare team and is able to navigate BHSF and MCI processes to positively enhance the patient experience.
Requirements
- Bachelors degree.
- Experience in Radiation Oncology or healthcare navigation/coordination.
- Able to multi-task and have strong computer skills (i.e. Microsoft Office, intra/internet use, EMR navigation).
- Outstanding customer service, interpersonal and organizational skills.
- Excellent written, verbal and telephone communication skills.
- Ability to adapt effectively in unpredictable situations.
- Minimum of 5 years of experience.
Responsibilities
- Assisting patients who contact Baptist Health inquiring about Radiation Oncology services.
- Taking phone calls from patients specifically inquiring about proton therapy and providing immediate information and assistance.
- Effectively communicating with physicians, scheduling, insurance verification and other resources to offer immediate appointments to patients.
- Functioning as a resource to members of the healthcare team.
- Navigating BHSF and MCI processes to positively enhance the patient experience.
Benefits
- Career growth and development opportunities, with clear pathways and ongoing support
- Comprehensive health and wellness resources that go beyond traditional benefits
- A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
- Tuition reimbursement to support continued learning and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
