Radiant Application System Technical Analyst Senior

Intermountain Health • Lake Park, IA

4d • $40 - $63 • Remote

About The Position

This senior analyst position supports healthcare information technology applications through planning, design, implementation, maintenance, optimization, and ongoing support. It provides advanced technical support, configuration, integration, and maintenance throughout the application lifecycle, including selection, implementation, support, archival, and decommissioning. The analyst may manage and help plan and execute small- and mid-sized projects, mentor other analysts, and contribute to application configuration, deployment, support, archival, and decommissioning best practices and standards.

The role works independently under minimal supervision. It is fully remote, though on-site presence may be required for training or meetings. The schedule is Monday through Friday, 8 a.m. to 5 p.m.; the position also participates in on-call and command center responsibilities. Candidates must reside outside the states listed in the posting.

Requirements

• Four years of work experience, or actively working toward a bachelor's degree with six years of experience in related areas.
• Alternatively, a bachelor's degree in information technology, healthcare, business, or a related field is required, or active progress toward a bachelor's degree with nine years of professional experience; additional relevant experience may substitute for education with supervisory and HR approval.
• Must certify on one or more Epic applications and maintain certification.
• Proficiency with Microsoft Office Suite, including Excel pivot tables, Visio, Project, PowerPoint, and Word.
• In-depth business and application knowledge and experience.
• Knowledge of system analysis and operating systems.
• Ability to assess needs and determine an appropriate approach through documentation.
• Skill in defining problems and collecting data by establishing facts and drawing valid conclusions.
• Ability to read and interpret industry periodicals, professional journals, technical procedures, and governmental regulations.
• Ability to write reports, correspondence, and process documents.
• Ability to present information effectively and respond to inquiries or complaints from employees, managers, directors, senior leaders, and the public.
• Knowledge of project management and control.
• Ability to move fingers and hands to operate computers and other IT equipment, see and read computer monitors and documents, and remain seated or standing for extended periods.

Nice To Haves

• Epic certification.
• Radiant certification.
• Registered Technologist qualification.

Responsibilities

• Document and recommend workflow changes and technical or functional designs needed to support business requirements.
• Partner with external vendors to integrate, implement, support, and troubleshoot related third-party applications.
• Resolve common and complex issues, incidents, and problems in accordance with service levels and department standards.
• Serve as project manager and perform project management functions for mid-sized projects involving multiple teams.
• Perform quality reviews of team build.
• Collaborate with peers, internal and external stakeholders, and vendors.
• Follow documentation and change management standards.
• Participate in developing training and knowledge materials for peers, end users, and other team members.
• Oversee configuration of electronic and mechanical hardware with software products to meet client specifications.
• Develop and understand business reporting needs for end users.
• Participate in on-call and command center responsibilities.
• Develop and maintain testing plans and scripts to verify system outputs and integrity.
• Attend and participate in team, project, and department meetings.
• Work with requestors to understand problems, define project objectives, and complete business case documentation.
• Help stakeholders complete ROI, benefit-plan KPI, and leading and lagging measure documentation, if applicable.
• Aggregate resource group forecasts to roadmap projects for subcommittees and workgroups, ensure resources are available for priorities, and align projects with appropriate strategies.
• Aggregate equipment, hardware, and data-connection forecasts and map new construction or reconstruction projects; create cost estimates and comparisons and assist with application assessments, if applicable.
• Provide Capital Planning with equipment costs and infrastructure information.
• Lead procurement and coordination of DTS equipment for construction and reconstruction projects, and provide field teams with equipment and data-connection lists and maps, if applicable.
• Mentor other analysts and contribute to development of application best practices and standards.

Benefits

• A comprehensive benefits package with programs intended to support well-being across physical, mental, and spiritual health and a sustainable culture of wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior