Racquet Sports Desk

MAROON CREEK LLCAspen, CO
$25 - $27Onsite

About The Position

The Racquet Sports Desk position involves greeting members and guests, managing court bookings and lesson scheduling, and providing information about racquet sports programs. This role supports daily operations, including check-ins and payments, while fostering a welcoming environment for member engagement.

Requirements

  • Strong interpersonal and communication skills
  • Friendly, outgoing personality with a genuine desire to help others
  • Basic computer proficiency and ability to learn reservation/booking systems
  • Ability to multitask and stay organized in a dynamic environment
  • Team-oriented mindset with a proactive approach to assisting staff and members

Nice To Haves

  • Previous customer service or hospitality experience preferred
  • Positive attitude and upbeat energy
  • Comfortable engaging with a wide range of members and guests
  • Interest in tennis, pickleball, or padel is a plus
  • Ability to anticipate needs and take initiative without constant direction

Responsibilities

  • Greet members and guests with a friendly, professional, and approachable demeanor
  • Answer phones and respond to member inquiries in a timely and helpful manner
  • Manage court bookings, lesson scheduling, and program registrations using an online reservation system
  • Provide accurate information about lessons, clinics, events, and social play opportunities
  • Anticipate the needs of racquet sports professionals and assist with smooth transitions between lessons and activities
  • Maintain organization and cleanliness of the front desk and surrounding areas
  • Support daily operations, including check-ins, payments, and basic administrative tasks
  • Foster a welcoming and inclusive environment that encourages member engagement and participation
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