Racquet Desk Attendant

Edina Country Club•Edina, MN

3d•Onsite

About The Position

The Racquet Desk Attendant provides friendly, professional service to members and guests while supporting the daily operations of the racquet sports desk. The role manages court check-ins and reservations, provides information about racquet sports programs and schedules, assists with registrations and events, distributes equipment, and maintains an organized and welcoming environment. The attendant works closely with racquet professionals and club staff to support a positive member experience and adherence to club policies and safety standards. Work is performed primarily in the racquet sports facilities and desk area of a private country club. The role involves regular interaction with members, guests, racquet professionals, and other staff. Schedules may include evenings, weekends, and holidays based on club operations and racquet sports programming. Edina Country Club is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential duties and responsibilities of the role.

Requirements

Strong member service and communication skills, including the ability to interact courteously and professionally with individuals of all ages.
Effective organizational and time-management skills, including the ability to manage reservations, program sign-ups, and administrative tasks.
Basic computer and point-of-sale skills, including the ability to process payments, complete check-ins, and respond to schedule inquiries.
Reliability, punctuality, and a positive attitude.
Ability to work evenings, weekends, and holidays as needed.
Ability to stand for extended periods, walk frequently, and move light equipment.
High school diploma or equivalent.

Nice To Haves

Interest in racquet sports, including tennis, platform tennis, and pickleball, and willingness to learn club programs and policies.
Previous experience in hospitality, recreation, customer service, or a private club environment.
Previous experience with racquet sports or familiarity with court reservations, clinics, and tournaments.
Additional education or training in hospitality, sports management, recreation, or a related field.

Responsibilities

Greet and assist members and guests in a friendly, courteous, and professional manner.
Check in players for court reservations, lessons, clinics, tournaments, and other racquet sports events.
Provide accurate information regarding court availability, program schedules, registrations, and club policies.
Assist with managing court usage and reservations to support efficient facility operations.
Distribute, collect, and organize racquet sports equipment, including racquets and balls.
Process payments, assist with program registrations, and perform basic administrative tasks as needed.
Support racquet professionals with program preparation, event set-up, and other operational needs.
Maintain a clean, organized, and safe racquet desk and surrounding facilities.
Communicate effectively with members, guests, racquet professionals, and other club staff.
Follow club policies, procedures, and safety standards while helping create a welcoming racquet sports environment.
Perform other duties as assigned.