R&D Sensory and Consumer Assistant

Kraft Heinz•Warrendale, PA

38d•$24•Onsite

About The Position

The R&D Sensory and Consumer Assistant supports sensory and consumer testing activities through hands-on laboratory and kitchen-based work, including sample preparation, test execution, data entry, and documentation. Working closely with sensory and consumer scientists, this role ensures accurate, consistent execution of testing protocols while maintaining a safe, clean, and organized lab environment. The technician contributes to product development by reliably following standard operating procedures (SOPs), quality standards, and food safety requirements.

Requirements

High school diploma or equivalent
2–3 years of laboratory or kitchen experience required; experience in a sensory evaluation kitchen or consumer testing environment preferred
Basic computer proficiency, including Microsoft Office (Excel, Word, Outlook) and data entry into lab, testing, or inventory systems
Experience with RedJade or other sensory data collection software preferred
Familiarity with kitchen and laboratory equipment (e.g., ovens, microwaves, air fryers, scales, and testing instruments), with the ability to learn calibration and basic troubleshooting
Working knowledge of kitchen GMPs and food safety practices
Intermediate cooking or culinary skills
Strong organizational skills and attention to detail, with the ability to consistently follow SOPs, safety requirements, and documentation standards
Effective verbal and written communication skills, including accurate sample labeling, data recording, and collaboration with team members
Self-motivated with strong interpersonal skills; ability to work independently and as part of a team in a fast-paced environment
Ability to balance multiple priorities and multitask
Experience processing data (e.g., compiling, coding, categorizing) is a plus

Responsibilities

Assist in the execution of routine sensory and consumer tests, including sample preparation, labeling, serving samples to participants, operating testing software, recording observations, taking photos, and maintaining a clean and organized workspace.
Interact with descriptive panelists to foster an inclusive and positive testing environment; ensure samples, palate cleansers, utensils, and supplies are available as needed.
Organize, label, and manage samples, materials, groceries, and test inventory
Operate, clean, inspect, and maintain laboratory and kitchen equipment and tools
Maintain lab cleanliness, hygiene, and compliance with GMP, food safety, and safety requirements, including organization of storage areas and cooler clean-outs
Support documentation of test activities and results using digital systems and/or lab notebooks
Utilize sensory data management software (e.g., RedJade) to create, start, run, and stop tests, troubleshoot basic errors, and set up studies
Collaborate with sensory and consumer scientists and cross-functional partners to support product development activities
Follow all safety policies, PPE requirements, and SOPs; support updates, creation, and validation of procedures as needed.