Quoting Coordinator

SSA MARINEDistrict of North Vancouver, BC
Hybrid

About The Position

SSA Marine Canada Ltd. is a diversified and integrated group of marine logistics companies committed to the success of our people, our customers, and our communities, to sustain and grow Canada’s trade economy for the benefit of all Canadians. Our role in Canada’s supply chain is essential. It’s a responsibility and a privilege, one that inspires us to deliver expert solutions that help move cargo and people across the globe for our customers reliably, safely, and professionally. SSA Marine is seeking a permanent Quoting Coordinator to join our Lynnterm team. This full-time, permanent position is based at our office in North Vancouver and reports to the Manager, Business Development. The Quoting Coordinator’s position is responsible for a variety of tasks including, working closely with commodity managers to provide rate inquiries and quotations, and for the administration of various Contracts. This position works closely with the Operations Managers (ex. Steel Manager) to ensure services and quotations and rates are provided in a timely and accurate manner. You will be part of a motivated and diverse team and will have a high degree of interaction with all employees throughout the organization.

Requirements

  • Regular, collaborative communication with internal stakeholders—including Operations, Commodity Managers, and Finance—as well as effective engagement with major external customers.
  • Strong problem-solving skills to resolve invoicing and contract issues.
  • Ability to analyze and work with complex customer contracts.
  • Flexibility to work both independently and as part of a team.
  • Strong organizational and multitasking skills.
  • Curiosity, tenacity, and a desire to learn and deepen understanding of terminal operations.
  • Post-Secondary education with a preferred focus on transportation, distribution or accounting and business
  • Experience working with complex contracts
  • Excellent communication skills needed to deal with a wide-ranging audience
  • Strong technical skills (Office 365, Word, Excel, PowerPoint, Social Channels)

Nice To Haves

  • Experience with supporting multi-site business operations is an asset
  • Experience in the waterfront (terminals, stevedoring, warehousing, transportation) industry an asset

Responsibilities

  • Handle and respond to rate inquiries from shipping lines, freight forwarders, shippers, and others, including preparing costings and rate quotations.
  • Coordinate with marketing, operations managers, dock superintendents, and business development on handling methods, equipment needs, labour, and special cargo requirements.
  • Prepare, issue, track, and file rate quotations, ensuring consistency with previous shipments and accurate system records.
  • Support dock operations and new business by costing labour, equipment, and materials, and analyzing quoted vs. actual performance and productivity.
  • Review bills of lading to identify new customers or commodities, confirm billing parties, and proactively prepare quotations.
  • Administer contracts by maintaining tariffs, agreements, escalation letters, rate updates, and accurate contract records across systems and files.
  • Manage pulp, lumber, steel, and general cargo rates, including data entry, contract schedules, tariff updates, and customer notifications.
  • Coordinate with Port Authority on lease-related revenue items, wharfage, berth agreements, and reporting of cargo tonnage changes.
  • Improve efficiency by streamlining documentation processes, leveraging technology, and eliminating low-value activities while supporting customer needs.
  • Provide operational, billing, and data-entry support across teams, ensuring accurate inventory, invoicing, reporting, and decision-making information.
  • Position is considered for a hybrid work from home (WFH) per the company policy.
  • Be able to respond to emergency situations (e.g. Workplace Harassment & Violence Prevention) and ensure internal communication protocol is followed, as required.
  • High level of concentration, attentional to detail, and mental fatigue.

Benefits

  • A compensation package which includes extended health & dental benefits.
  • Access to learning and professional development opportunities to support you and your career development.
  • Wellness and Employee Assistance programs.
  • Free parking.
  • Enjoy a company culture that is steeped in care for employees and where community and diversity, equity and inclusion are valued.
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