Quotes Coordinator

Nucraft Furniture• Comstock Park, MI, US, MI

23h•Hybrid

About The Position

This role is responsible for providing vetting product feasibility, logging quotes, balancing the queue and levers to make sure that customer requests are handled timely while supporting standard quotes and costing as needed. There is a great amount of customer interaction. Role requires heavy written communication both internally and externally. Needs to be able to accurately communicate complex information regarding specials, product limitations, and material applications. Acknowledge quote requests, confirm we have enough information to quote and request additional information if needed. Must have timely responses to questions and time sensitive bids. Coordination with sales on budgetary numbers if informal pricing is all that is required and we are unable to meet a deadline with a formal quote. Assist with new standard or simple special quotes or revise a finish, quantity, or size change on an existing quote – no drawings. Understand capacity of quote associates, coordination of assigned work. Extensive product knowledge able to provide spec checks. Compiling and sending daily quote metrics.

Requirements

High school diploma or equivalent required
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
5+ years’ Industry experience with commercial office furniture and administrative systems
Ability to manage calendars, scheduling tools, and digital filing systems
Strong written communication skills
Strong data entry and basic reporting skills

Nice To Haves

Associate or Bachelor’s Degree preferred
Experience with ERP Systems BAAN and Epicor preferred

Responsibilities

Vetting product feasibility
Logging quotes
Balancing the queue and levers to ensure timely handling of customer requests
Supporting standard quotes and costing
Communicating complex information regarding specials, product limitations, and material applications
Acknowledging quote requests and confirming sufficient information
Requesting additional information when needed
Providing timely responses to questions and time-sensitive bids
Coordinating with sales on budgetary numbers for informal pricing
Assisting with new standard or simple special quotes
Revising existing quotes for finish, quantity, or size changes (without drawings)
Understanding the capacity of quote associates
Coordinating assigned work
Providing spec checks based on extensive product knowledge
Compiling and sending daily quote metrics