Coordinator

Communications Engineering Company • New Berlin, WI

3d • $21 - $28 • Onsite

About The Position

To provide comprehensive coordination for project execution and ongoing service delivery support company wide. Facilitate clear, consistent, and proactive communication between customers, internal and external teams. Maintain a high level of customer satisfaction by resolving issues efficiently and scheduling appropriate resources in a timely manner.

Requirements

• Two-year college degree from an accredited college or university, or substitute 2 years pertinent experience for each year of education.
• Must have a valid driver's license and reliable vehicle.
• Strong interpersonal skills, ability to communicate at all levels of the organization and with staff at remote locations as well as customers.
• Strong organizational, conflict-resolution, problem-solving and creative skills as well as the ability to make decisions based on sound judgment using accurate and timely analysis of available data.
• Must be able to effectively handle stressful situations and manage multiple tasks simultaneously.
• High level of integrity and dependability with a strong sense of urgency and results-orientation.
• PC proficiency is essential (Windows environment) and strong working knowledge of Excel.
• The duties of this job require the employee to effectively speak and understand English language communications.

Responsibilities

• Work closely with Project Managers from initial onboarding of projects, Forecasting/Scheduling to assisting in Change Orders, Ordering equipment to final close out of projects
• Schedule Service Tickets according to Priority level and specific time frames as indicated
• Run internal reports to maintain metrics
• Inbound / Outbound customer calls including call queue
• Communicate with multiple internal teams
• Hold Weekly Internal Scheduling meetings
• May conduct customer or subcontractor meetings
• Coordinates travel arrangements for field staff as well as lift rentals, test equipment and badging / Training prerequisites
• Monthly Expense Reports

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree