Quotation Specialist

ERMCO-ECI•Mississauga, ON

12d•$60,000 - $75,000

About The Position

As a Quotation Specialist, you will be responsible for preparing, managing, and following up on quotations for our oil-filled transformers, including models designed for substations, power grids, ground-mounted installations, distribution systems, and technical facilities. This role is essential to ensuring that our quotations are both competitive and cost-effective. Your main responsibilities will include analyzing costs, collaborating with suppliers and sales teams, and, when necessary, negotiating contracts to support and drive sales.

Requirements

At least 2 years of experience in the areas of estimating, sales support, bid management, or project management, preferably in the electrical industry.
A college degree in a technical field.
Excellent written and oral communication skills to draft clear and concise proposals and interact with clients.
Strong interpersonal skills to collaborate effectively with internal cross-functional teams and external clients/suppliers.
Ability to explain complex technical concepts to a non-technical audience.
Strong negotiation skills.
Strong organizational and time-management skills to handle multiple quotes simultaneously and meet deadlines in a fast-paced environment.
Ability to work independently and collaboratively as part of a team.
Motivated with a strong sense of initiative.
Ability to work under pressure and adapt to changing priorities.
Customer-focused mindset.

Responsibilities

Work closely with the Quotation Manager to align strategies and objectives.
Collaborate with internal teams to drive business growth in key markets, including investor-owned utilities, public utilities, construction, and renewable energy.
Analyze customer requests, specifications, and drawings to determine transformer requirements (e.g., voltage, rated power, cooling type, special features).
Develop competitive bids, quotations, and estimates, taking into account the best product range and relevant technical and commercial factors.
Write detailed technical descriptions of the proposed products and technologies.
Determine costs, including materials, labor, engineering, and project management hours.
Ensure that bids are properly documented, submitted on time, and include complete and accurate cost breakdowns.
Collaborate with engineering, sales, supply chain, and project management teams to gather all necessary technical and cost information.
Demonstrate a solid understanding of power transformer technology, its applications, and industry standards (e.g., CSA, IEEE).
Interpret complex electrical specifications, schematics, and construction drawings.
Identify the most suitable technology and product types to meet customer needs.
Provide technical support to sales account managers and clarify proposal details during meetings with customers.
Evaluate supplier bids to ensure compliance with specifications.
Ensure that quotes comply with the company’s pricing and discount policies while maintaining profitability.
Identify and assess risks associated with requests for proposals, quotes, and contracts.
Participate in internal risk reviews and negotiations.
Maintain an up-to-date record of wins and losses for project bids, including listed suppliers and subcontractors.
Track quotes and adjust them as needed to ensure orders are secured.
Respond promptly and professionally to customer inquiries.
Establish and maintain strong relationships with customers to understand their needs and ensure a positive experience throughout the sales process.
Ensure prompt follow-up on specialized or technical issues.
Promote process excellence to ensure cost accuracy and product alignment with project specifications.
Maintain accurate records of all quotes and sales activities in the company’s systems (e.g., CRM, ERP).
Ensure compliance with internal and external regulations, procedures, and guidelines.
Analyze the reasons for lost bids to identify opportunities for continuous improvement.