About The Position

The Quality Technician – SSD RMA Failure Analysis is a hands-on lab role supporting failure analysis, board-level rework, and SSD debugging. The technician partners with engineers to complete RMA analysis, maintain lab operations, and uphold quality standards across testing and repair processes. The team focuses on identifying and resolving product failures to improve quality and customer satisfaction, working with engineering and manufacturing partners on root-cause analysis and continuous improvement for data center SSD products.

Requirements

  • 2–3+ years of hands-on experience in PCB rework, soldering, or hardware test environments.
  • Ability to perform debugging and failure analysis and interpret test data for root-cause identification.
  • Proficiency with laboratory and test equipment.
  • Ability to document technical findings accurately.
  • Strong organizational and multitasking skills to support multiple laboratory and test activities.
  • Effective communication skills.
  • Proficiency with Microsoft Office tools.

Nice To Haves

  • Experience with ATE systems, firmware testing, or SSD failure-analysis workflows.
  • Background in semiconductor, electronics manufacturing, or data storage environments.
  • Familiarity with quality systems, audits, and manufacturing processes.
  • Knowledge of ESD, 6S, and laboratory safety compliance practices.
  • Experience mentoring or training technicians on laboratory processes and equipment usage.
  • Comfort using AI tools to increase efficiency.

Responsibilities

  • Receive, verify, and prepare returned SSD products for failure analysis and testing.
  • Implement ATE testing, preconditioning, and bench-level debugging to isolate failing components.
  • Perform board-level diagnostics, including log extraction, failure reproduction, and root-cause support.
  • Conduct PCB rework, including BGA removal, re-balling, and component replacement.
  • Maintain lab equipment, calibration, and inventory, and ensure compliance with audit and safety requirements.

Benefits

  • Medical insurance plans
  • Dental insurance plans
  • Vision insurance plans
  • Income-protection benefit programs for illness or injury
  • Paid family leave
  • Paid time off
  • Paid holidays
  • Additional compensation may include bonuses and equity
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