Failure Analysis Technician

Base Power Company•Austin, TX
•Onsite

About The Position

Base is hiring a Failure Analysis Technician to investigate hardware returned from the field. The technician will open and test returned products, help engineers determine what failed and why, and provide findings that inform design changes, firmware fixes, and production-line improvements. The role also builds and improves the tools and processes used to make failure analysis faster and helps keep the lab safe and organized. The position is part of Base’s hardware reliability and test team, which conducts mechanical, electrical, environmental, and abuse testing, monitors field reliability, identifies root causes, and feeds fixes back into product design. Base is a startup where priorities and responsibilities may change as business needs evolve. The company states that work is in person and is not a 9-to-5.

Requirements

  • High school diploma or equivalent.
  • Hands-on experience supporting design, testing, or assembly in an engineering or technical environment.
  • Comfort with multimeters, power supplies, and standard lab tools.
  • Strong organization and attention to detail.
  • Clear communication with engineers and vendors.
  • Curiosity about how things work and a desire to understand the hardware being tested.

Nice To Haves

  • Associate's degree in Engineering Technology, Industrial Technology, or a related field.
  • Teardown and failure analysis of electronics or batteries.
  • Soldering, rework, and harness building.
  • Experience with oscilloscopes, data acquisition, or thermal cameras.
  • Experience working safely around high voltage.
  • Google Workspace and basic IT troubleshooting.

Responsibilities

  • Test returned hardware and help engineers identify root causes of failures.
  • Build and improve fixtures, test equipment, and processes used to triage returns; own and improve the process.
  • Track throughput and results, flag emerging quality issues, and provide engineers with context to prioritize fixes in firmware, the product, or the production line.
  • Keep the lab safe, clean, and organized.
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