Quality Technician - SSD RMA Failure Analysis

Micron Technology•Longmont, CO
•$25 - $52

About The Position

Micron Technology’s SSD RMA Failure Analysis team identifies and resolves product failures to improve quality and customer satisfaction, partnering with engineering and manufacturing teams on root cause analysis and continuous improvement for data center SSD products. The Quality Technician – SSD RMA Failure Analysis is a hands-on lab role supporting failure analysis, board-level rework, and SSD debugging. The technician works with engineers on RMA analysis, lab operations, and quality standards for testing and repair processes.

Requirements

  • 2–3+ years of hands-on experience in PCB rework, soldering, or hardware test environments.
  • Demonstrated ability to debug and perform failure analysis and interpret test data to identify root causes.
  • Proficiency with lab and test equipment and ability to document technical findings accurately.
  • Strong organizational and multitasking skills to support multiple lab and test activities.
  • Effective communication skills and proficiency with Microsoft Office tools.

Nice To Haves

  • Experience with ATE systems, firmware testing, or SSD failure analysis workflows.
  • Background in semiconductor, electronics manufacturing, or data storage environments.
  • Familiarity with quality systems, audits, and manufacturing processes.
  • Knowledge of ESD, 6S, and lab safety compliance practices.
  • Experience mentoring or training technicians on lab processes and equipment usage.
  • Comfort using AI tools to increase efficiency.

Responsibilities

  • Receive, verify, and prepare returned SSD products for failure analysis and testing.
  • Implement ATE testing, preconditioning, and bench-level debugging to isolate failing components.
  • Perform board-level diagnostics, including log extraction, failure reproduction, and root cause support.
  • Conduct PCB rework, including BGA removal, re-balling, and component replacement.
  • Maintain lab equipment, calibration, and inventory, and ensure compliance with audit and safety requirements.

Benefits

  • Choice of medical, dental, and vision plans.
  • Income-protection benefit programs for illness or injury.
  • Paid family leave.
  • Paid time off.
  • Paid holidays.
  • Additional compensation may include bonuses and equity.
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