Quality Technician 1

Trex Company•Little Rock, AR

172d•Onsite

About The Position

The Quality Technician role is responsible for managing site quality visual samples, assisting in quality auditing processes across all shifts and processes, and leading daily/weekly quality audits. This role also involves delivering and maintaining training documentation for new hires and existing quality professionals, ensuring all quality documentation is up-to-date, and managing the Skill Block process. Additionally, the Quality Technician serves as a liaison for new product development, coordinates audits, and acts as a backup for the On Shift Quality Lead. This position requires technical subject matter expertise for the development and implementation of quality-related systems, equipment, and projects, including capital project scope development, sample system management, and troubleshooting escalated quality issues. Miscellaneous responsibilities include leading continuous improvement projects and filling in for production meetings as needed.

Requirements

Must currently be a previous or current QC lead
Possess high technical & training abilities
Possess basic Microsoft Office skills
Know how to do basic trouble shooting for ILM systems
Ability to present information to groups of people effectively
High school Diploma or Equivalent required
A minimum of 7 years of manufacturing and / or quality experience within a manufacturing plant
Effective oral and written communication skills
Excellent interpersonal skills
A hands-on, technically proficient orientation
Proven accuracy and excellent attention to detail
Strong organizational and communication skills
Self starter, can drive resolution to issues with little to no direction
Demonstrated leadership abilities in a self-directed team manufacturing environment
Comfortable delivering information on a one-on-one basis as well as groups
Must be able to articulate information accurately and effectively, orally and in writing
Technical acumen to train for all functional processes on site
Must demonstrate a passion for training and developing others
Must have the soft skills and approachability necessary to create rapport and make new hires feel welcome
Value consistency and completing tasks by procedure

Nice To Haves

Associate’s Degree preferred

Responsibilities

Site quality visual sample management
Assist in quality auditing process across all shifts and all processes
Lead daily and weekly quality audits, including reporting results to the leadership team
Deliver and maintain documentation for new hire training
Assist with creating all training for new and updated processes and equipment
Assist with creating and maintaining all courses and training information for quality professionals
Ensure all quality documentation is up-to-date and current
Train all quality professionals on new or modified procedures
Maintain training records
Maintain the Skill Block process (creating materials, testing and demonstrations)
Ensure that all documents pertaining to New Hire development are completed
Manage recertification of quality professionals on a defined cadence
Ensure that all quality professionals are completing tasks by procedure
Serve as primary backup for On Shift Quality Lead
Monitor and audit tasks, suggest and implement ideas for improvement
Point of contact for all R&D trials run at Winchester Site
Setup any trials run at plant including aligning expectations with entire quality on every aspect of the trial
Responsible for coordination and execution of first articles
Execute any trials requested by quality leadership
Develop and implement quality visual standards from new product development into quality plant system
Ensure safe launch audits are implemented as needed
Monitor and report on currently implemented audits
Coordinate and execute any emerging issues audits that are required
Work with crew leadership to ensure we are meeting visual and dimensional quality documented in quality standards
Ensure crew leadership is adequately notified of any quality issues and/or failures
Solve escalated disagreements between production and QC on visual or dimensional quality checks
Provide guidance for quality issues on crew as issues arise from quality technicians
Address and resolve all quality department equipment and computer issues on crew
Provide training to all quality technicians when changes to existing procedures are made or new procedures are implemented
Ensure that quality technicians are following standardized work and procedures for completing job duties and QC testing
Coach quality technicians when performance issues arise
Lead daily decking and railing quality audits including documentation and reporting of results
Responsible for containment and follow-up if issue discovered during quality audits
Set up crew assignments for quality technicians in positions each shift and document
Manage and schedule OT coverage for any vacation, e-vacations, graces, etc.
Ensure management of any material put on hold from previous shift is testing or retesting and disposition decision is made
Facilitate skill block testing and demos of Quality Technicians when required
Complete walk-a-bouts through all three buildings, touching base with quality personnel about any previous or current quality issues
Ensure maintaining of 5S of all labs
Investigate and follow-up on any material put on hold to ensure QC techs are completing required checks
Provide technical subject matter for development and implementation of quality related systems, equipment, and projects
Capital project scope development and implementation
Sample system management develop and improvement
Supply and tool continuous improvement leader to support quality staff
Troubleshoot any escalated quality related issues that cannot be resolved by QC leads and QC supervisors
Responsible for development, implementation, and continuous improvement of quality measurement methods including new technologies
Support inline monitoring quality and/or process instrumentation
Assist with gathering, interpreting and disseminating information such as customer quality complaint data, field quality-related issue resolution, and competitor data collection
Responsible for EQ calibration and verification systems
Lead continuous improvement projects when needed
Complete any additional tasks as directed by Quality Manager, Supervisor, or Engineer
Fill in for weekly or daily tier production meetings if needed to cover Quality Manager