Quality Technician

Hood Container Corporation • Burgaw, NC

3d • Onsite

About The Position

Hood Container Corporation is seeking an experienced Quality Technician for its Wilmington, North Carolina plant. The technician conducts internal and external quality audits, documents and reports nonconformances, and responds to customer inquiries. The role works closely with colleagues, production, management, and other departments to maintain quality standards and address quality concerns.

The position includes supporting production verifications, inspections, quality documentation, audits, complaint resolution, and daily quality data entry. The technician must be able to work in high-temperature and high-humidity conditions while wearing appropriate personal protective equipment.

Requirements

• High school diploma or GED.
• Computer skills, including Excel, Word, quality-system software, and inventory-management software.
• Strong observation and organizational skills.
• Effective oral and written communication skills and the ability to train others.
• Ability to work in high-temperature and high-humidity conditions while wearing required PPE, including hearing protection, steel-toe shoes, and safety glasses.

Nice To Haves

• Experience in the corrugated industry.
• One to three years of previous QA/QC experience.
• Internal Auditor certification or training.
• Familiarity with ISO 9001:2015, HAACP, SQF, or ASI cGMP.
• Bilingual English/Spanish skills.

Responsibilities

• Communicate with colleagues and teammates to support a strategic, first-class approach.
• Assist with line verifications and line-clearance verifications.
• Review and validate rejects and work with production to reduce or eliminate them through root-cause analysis.
• Perform first-article inspections.
• Ensure quality check sheets, production records, and quality reject sheets are completed daily.
• Assist with mock recalls as directed by the Quality Lead.
• Maintain the Quality Management System through daily walks and internal audits.
• Support departments with internal and external quality concerns during customer complaints.
• Support management with internal and external audits.
• Perform daily quality and data-entry tasks as needed.
• Conduct internal and external quality audits, document and report nonconformances, and respond to customer inquiries.

Benefits

• On-the-job training and advancement opportunities.
• A supportive, collaborative culture.
• Opportunity to work in a stable and growing industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED